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# Telecom Data Analyst

- **Company:** The Turning Point
- **Location:** Rockville, MD, United States
- **Experience:** Experienced
- **Salary:** $80,000 - $90,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Big Data, Inventory Management Software, Lookup Table, Pivot Tables, Microsoft PowerPoint, Data Analytics
- **Published:** November 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/5637e63d-ad13-4a83-825d-61ca392dca19/telecom-data-analyst

## About the Role

TurningPoint Global Solutions is seeking a detail-oriented Telecom Data Analyst to join our team in supporting government clients with end-to-end wireless telecom lifecycle management. The Telecom Data Analyst will analyze customer billing, audit inventory, perform cost-optimization studies, and track service order lifecycles. The ideal candidate combines strong data reconciliation capabilities with clear presentation skills to deliver actionable financial visibility, compliance, and metrics to federal stakeholders.

 * Location: Onsite (Rockville, Maryland)
 * Citizenship: Must be authorized to work in the U.S. without current or future employment visa sponsorship.
 * Clearance: Active Secret clearance, * Clearance: Active Secret Security Clearance (Must be maintained throughout employment).
 * Minimum Qualifications: High School Diploma with 5 years of experience, or an equivalent combination of education and experience that enables performance of essential job functions.
 * Required Experience: 3+ years of experience in telecom data analysis, invoice auditing, or federal wireless lifecycle management.
 * Data Analysis & Excel Proficiency: Advanced skills in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, SUMIFS, data reconciliation formulas) and working with large datasets.
 * Billing Reconciliation: Proven track record of evaluating cellular carrier billing structures (e.g., Verizon, AT&T, T-Mobile), identifying billing errors, and filing carrier credit disputes.
 * Presentation & Reporting: Strong proficiency in Microsoft PowerPoint, Word, and Excel to translate raw financial/usage metrics into concise client presentations.
 * Attention to Detail & Accuracy: Exceptional data entry precision and analytical skills to ensure complete inventory tracking and contract compliance.
 * Communication & Stakeholder Management: Excellent written and verbal communication skills for interfacing with government stakeholders, project leaders, and carrier account teams., * Experience supporting federal government telecom or IT programs.
 * Familiarity with telecom ordering processes.
 * Experience with telecom expense management (TEM) platforms

## Description

* Billing Validation & Reconciliation: Perform comprehensive monthly audits and reconciliations of complex carrier invoices to verify billing accuracy, resolve discrepancies, and ensure federal customers are not overcharged.
 * Financial Analysis & Cost Optimization: Conduct data analytics to identify usage trends, rate-plan optimization opportunities, zero-usage lines, and cost savings to demonstrate ROI and address evolving customer needs.
 * Inventory Auditing & Compliance: Conduct continuous telecom asset and line inventory audits throughout the billing cycle to enforce federal compliance, accountability, and accurate asset assignment within Network Inventory & Optimization Solution (NiOS).
 * Monthly Client Reporting & Metrics: Design and deliver executive-ready presentations and dashboards detailing monthly usage trends, key performance metrics, inventory updates, and total realized savings.