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# IT Program Manager III

- **Company:** Artech
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JIRA, Information Systems, Release Management, Systems Integration, Information Technology, Data Analytics, Servicenow
- **Published:** November 12, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-program-manager-iii-charlotte-nc--a32b9095-5718-432f-aed2-5d7ac0b0faec

## About the Role

Project/Program Management, Information Technology & Information Systems, Release Management/Engineering, IT Service Management (ITSM), System Integration (SI), Payment Processing, Communication Skills, Presentation/Verbal Skills, Writing Skills, Financial Services, * 8 years of experience in Release Management, IT Service Management, or related disciplines within large, complex organizations

 * Proven experience designing and implementing enterprise release management frameworks
 * Strong domain knowledge of Global Payments Solutions Technology, including systems integration, payment processing flows, and cross-border operational dependencies
 * Exceptional written and verbal communication skills, with the ability to convey complex concepts clearly at all levels of the organization
 * Prior work experience at client or in client's Industry

Applicants must be able to work directly for Artech on W2, * Experience in global financial services or other highly regulated environments

 * Experience with enterprise tooling (e.g., ServiceNow, JIRA, Cutover)
 * ITIL certification or equivalent experience in ITSM best practices

## Description

The Senior Release Manager will be a key leader in driving the transformation of release management practices from legacy, fragmented processes to a modern, automated, and scalable operating model. This role will lead the design, implementation, and adoption of enterprise-wide release capabilities across International Technology and Global Payments Solutions Technology., * Lead the evolution of release management from traditional/manual processes to a modern, automated, and data-driven model

 * Define and execute a roadmap to standardize release practices across legacy and modern technology stacks
 * Drive adoption of automation capabilities to accelerate delivery while reducing risk