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# Change Control / Configuration Analyst :: Washington, DC (Remote)

- **Company:** ARK Solutions, Inc.
- **Location:** Washington, DC, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Configuration Management, Cyber Security, Microsoft Office, Electronic Medical Records, Servicenow
- **Published:** November 12, 2026
- **Apply:** https://www.careerbuilder.com/job-details/change-control-configuration-analyst-washington-dc-remote-washington-dc--61133be4-8221-482f-ad6d-496b900895f5

## About the Role

Change Control, Analysis Skills, ServiceNow, Record Keeping, Reporting Dashboards, Reporting Skills, Audit Metrics, Change Control, Configuration Management, Medical Record System, * 2-5 years of experience in change management or related technology operations role.

 * Hands-on ServiceNow experience with Change and Requested Item records.
 * Experience coordinating work from incident or request intake through implementation.
 * Experience preparing for or supporting CCB meetings.
 * Understanding of change, incident, request, and configuration management processes.
 * Strong written communication, organization, and attention to detail.
 * Ability to coordinate across technical and business teams and escalate risks.
 * Proficiency with Microsoft Office or equivalent tools.
 * Ability to meet program-specific onboarding and security requirements.

Preferred Skills:

 * Experience supporting an EHR or healthcare IT environment.
 * Experience with federal healthcare programs or government technology modernization.
 * Familiarity with federal information security and ITIL framework.
 * Experience with ServiceNow reporting and CMDBs., * Bachelor's Degree

## Description

Change Control / Configuration Analyst - Washington, DC (Remote), * Manage the end-to-end change lifecycle.

 * Coordinate changes from incident, operational need, or request through all stages.
 * Confirm records and relationships among incidents, changes, and configuration items.
 * Review change submissions for completeness and coordinate impact and readiness reviews.
 * Track dependencies, readiness criteria, and escalate risks before production activity.
 * Support implementation and post-implementation review, using ServiceNow to maintain records.
 * Develop reports and dashboards for operational, implementation, and audit-support metrics.
 * Prepare Change Control Board (CCB) agendas and decision materials.
 * Record CCB discussion summaries, decisions, and action items.
 * Ensure approval evidence is attributable and retrievable.
 * Support federal audit readiness and configuration management.
 * Coordinate changes in an EHR modernization environment.
 * Communicate change status and potential impacts to stakeholders., Expected Deliverables:
 * Completeness and traceability of change records.
 * Timely documentation of CCB discussions and follow-up actions.
 * Compliance with review, approval, and production-readiness checkpoints.
 * Resolution of data-quality gaps and process exceptions.
 * Effective coordination of implementation dependencies and follow-up.