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# Data Solutions Advisor

- **Company:** Protime
- **Location:** Barcelona, Spain
- **Salary:** €25,000
- **Contract:** Permanent contract
- **Skills:** Data Systems, Data Streaming, Tools for Reporting
- **Published:** November 13, 2026
- **Apply:** https://www.adzuna.es/details/5963822946

## About the Role

Your skills and mindset to start at Protime

 * You are excited to become part of our growing international company, build expertise in our reporting solutions, and deliver excellent service to our customers.
 * You enjoy combining technical problem-solving with customer interaction.
 * These words describe you: analytical mindset, ownership, proactive, customer-oriented, collaborative, and eager to learn.
 * You are comfortable working in a changing environment and are curious about new technologies and tools.
 * You are passionate about customer experience and get energy from helping customers succeed.
 * You have strong proactive communication skills, with the ability to collaborate effectively in a remote, international environment by keeping customers and colleagues informed to ensure smooth follow-up and alignment.

Key Requirements

 * Bachelor's or Master's degree or equivalent experience.
 * Customer-focused with experience supporting customers and building trusted relationships.
 * Fluent in Dutch and English. Spanish and French are not a must but would certainly help.

## Description

As a Data Solutions Advisor, you are the trusted expert supporting our customers with reporting and interface-related questions. You combine your technical affinity with a customer-oriented mindset to help customers get the most out of their Protime solutions.

 * You provide second-line support to customers mainly through video calls regarding reports, integrations, imports, and exports.
 * You build expertise in our reporting tools and interface solutions, becoming a go-to person for customers.
 * You analyse customer requests and translate their needs into effective reporting solutions.
 * You advise customers on how to optimize their reporting and data flows, helping them work more efficiently.
 * You build strong and lasting relationships with your customer contacts and act as a trusted advisor.
 * You work closely with internal experts and other teams to exchange knowledge, gather insights, and ensure the best possible customer experience.
 * You investigate complex customer questions and take ownership in finding sustainable solutions.