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# Video NOC Operator (L1)

- **Company:** Manning Global Group
- **Location:** Madrid, Spain
- **Salary:** €23,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Cloud Computing, Communications Protocols, Databases, Computer Literacy, Software Debugging, Linux, HTTP Live Streaming, Web Servers, Hyper-V, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Windows Servers, MongoDB, MySQL, Nagios, Oracle (Applications), Shell Script, Transmission Control Protocol (TCP), Computer Network Operations, Cyberark, Grafana, Video Protocols, Vmware
- **Published:** November 13, 2026
- **Apply:** https://www.jobleads.com/es/job/video-noc-operator-l1--madrid--e46128f79d21bb99d0ac521bbb7d570a3

## About the Role

* Previous experience in Network Operations Centers (NOC) or similar roles, with a shift-based work arrangement.
 * Solid knowledge of computer networks, operating systems, and infrastructure.
 * Ability to prioritize tasks and work within timeframes defined by SLAs.
 * Proactive initiative and strong problem-solving skills.
 * Adaptability to learn new tools and technologies.
 * Strong teamwork and attention to detail in high-pressure situations, when needed in major problems.

Technical Skills

 * Support & Systems: IT Support experience; Windows Server & Linux (commands, memory, processes).
 * Networking: Knowledge of communication protocols (TCP, UDP, RPC, HTTPS) and video protocols (Live, VOD, DTP, Adaptive Streaming).
 * Tools: ticketing tool (iGRI or similar), Grafana, Devo, Nagios, Npaw, ADDM, Cyberark, Infoblox, Cerebrum, Titan encoders.
 * Advanced Support: VPN, basic shell scripting (with debugging) and web servers knowledge.
 * Databases: valuable Oracle, MongoDB or MySQL at level user.
 * Desirable: Knowledge of Cloud Technologies, VmWare and HyperV.

Processes & Behavioral

 * Incident Management: Experience in critical incident and crisis coordination.
 * Flexibility: Available for 24/7 shifts and multiple technologies.
 * Soft Skills: Strong ownership, multitasking, and excellent communication (written/verbal) both internal and with the customer.

## Description

Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Video NOC Operator (L1) on behalf of one of their blue-chip international clients to join their organization in Spain.

Job Title: Video NOC Operator (L1)

Employment: 24/7 shifts

Start Date: November 2026

Country: Spain, Madrid

Salary range: 23.000 EUR per annual

Contact: Franci / +49 (0) 89 23 88 98 55

Key Responsibilities

 * Continuous Monitoring: Proactively monitor network and infrastructure using specialized tools and early warning systems to identify anomalies.
 * Incident Detection & Diagnosis: Investigate reported incidents, determine root causes, and assess impact on system performance.
 * Problem Resolution: Collaborate with technical teams to resolve incidents following established procedures and best practices.
 * Service KPI: Focused on incident resolution, with an emphasis on meeting the KPIs of the agreed-upon SLA.
 * Communication & Reporting: Provide timely updates to leadership and team members regarding incident status and resolution progress.
 * Documentation: Register all incidents, actions, and solutions in the management system with accuracy and integrity.
 * Collaboration & Support: Work with internal/external teams on technical support and infrastructure updates.

Experience/Qualifications

 * Previous experience in Network Operations Centers (NOC) or similar roles, with a shift-based work arrangement.
 * Solid knowledge of computer networks, operating systems, and infrastructure.
 * Ability to prioritize tasks and work within timeframes defined by SLAs.
 * Proactive initiative and strong problem-solving skills.
 * Adaptability to learn new tools and technologies.
 * Strong teamwork and attention to detail in high-pressure situations, when needed in major problems.

Technical Skills

 * Support & Systems: IT Support experience; Windows Server & Linux (commands, memory, processes).
 * Networking: Knowledge of communication protocols (TCP, UDP, RPC, HTTPS) and video protocols (Live, VOD, DTP, Adaptive Streaming).
 * Tools: ticketing tool (iGRI or similar), Grafana, Devo, Nagios, Npaw, ADDM, Cyberark, Infoblox, Cerebrum, Titan encoders.
 * Advanced Support: VPN, basic shell scripting (with debugging) and web servers knowledge.
 * Databases: valuable Oracle, MongoDB or MySQL at level user.
 * Desirable: Knowledge of Cloud Technologies, VmWare and HyperV.

Processes & Behavioral

 * Incident Management: Experience in critical incident and crisis coordination.
 * Flexibility: Available for 24/7 shifts and multiple technologies.
 * Soft Skills: Strong ownership, multitasking, and excellent communication (written/verbal) both internal and with the customer.