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# Product Manager - API Experience & Security - WISE Platform

- **Company:** Wise Platform
- **Location:** United Kingdom
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), User Authentication, Cyber Security, Issue Tracking Systems, OAuth, Software Security, Data Analytics, Enterprise Integration, Api Management
- **Published:** November 13, 2026
- **Apply:** https://startup.jobs/senior-product-manager-api-experience-security-wise-platform-wise-10755513

## About the Role

* 6+ years of product management experience, ideally with APIs, platform products, security, identity, auth or infrastructure.

Technical aptitude

 * Strong understanding of authentication and access patterns (e.g., OAuth2, API keys, JOSE, mTLS), identity/access lifecycle, and operational reliability concepts.
 * Comfortable discussing architecture, threat/risk trade-offs, and reliability/observability with engineers.

Customer-centric mindset

 * Empathy for partner developers and operators; you can translate production pain into clear product priorities and outcomes.

Analytical & data-driven

 * Able to set measurable goals and use metrics and incident data to drive prioritisation and iteration.

Execution-focused

 * Track record of shipping impactful platform improvements in complex, cross-functional environments.

Strong communication & collaboration

 * Can clearly communicate technical topics to technical and non-technical stakeholders, build alignment, and drive decisions.

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

## Description

Your mission: Make Wise Platform integrations secure-by-default and reliable in production, with self-serve operational API visibility that reduces failures and support load.

What you'll be working on

 * Own the Wise Platform partner API access, webhook service and WP API security offering, making it easy for developers to securely connect and troubleshoot our APIs.
 * Design in partnership with the Security team, credential management, authentication strategies, and secure connection protocols that balance security with developer experience.

 * Build and improve webhook reliability, observability, and usability.

 * Deliver API and webhook logs and diagnostics tooling that helps partners and internal teams investigate and recover from issues faster.
 * Ensure the auth and security infrastructure of Wise Platform is robust and scalable for the long term service demands.

In this role, you will;

Own the roadmap

 * Define and execute a roadmap centred on secure access, reliability, and operational excellence in production.

Drive execution

 * Work closely with engineering to ship improvements that measurably reduce incidents, support load, and time-to-resolution.
 * Make pragmatic trade-offs between scope, security, reliability, and delivery speed.

Collaborate cross-functionally

 * Partner with platform engineering, security, compliance, support, sales, and other product teams to deliver a cohesive partner experience.
 * Align internal teams on ownership boundaries and operational processes for incident prevention and response.

Be customer-obsessed

 * Engage directly with partner developers and operational teams to understand real production pain (auth failures, webhook issues, visibility gaps).
 * Use data and incident learnings to prioritise the highest-risk and highest-impact improvements.

Measure and iterate

 * Define success metrics around reliability and operability (e.g., incident rates, auth failure rates, webhook delivery success, support ticket drivers, time-to-resolution, self-serve adoption).

Deliver impact

 * Deliver measurable reductions in partner-impacting incidents, improved troubleshooting speed, and stronger security posture that supports enterprise adoption.