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# IT Operations Manager

- **Company:** The Kingsbridge
- **Location:** Kents Hill, United Kingdom
- **Salary:** £40,444 - £46,579
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Cyber Security, Information Technology Operations, Microsoft Software, Cloud Services, Information Technology, Performance Monitor, Cisco
- **Published:** November 13, 2026
- **Apply:** https://mynewterm.com/jobs/145063/EDV-2026-KHPAS-64965

## About the Role

We are looking for someone who can demonstrate:

 * Degree-level qualification in IT or a related discipline, or equivalent experience.

 * ITIL Foundation qualification.

 * Significant experience managing IT operational services across a multi-site environment

 * Experience leading and developing IT teams.

 * Strong knowledge of Microsoft 365 and cloud technologies.

 * Experience managing networks, infrastructure and cyber security operations

 * Excellent communication, stakeholder engagement and problem-solving skills.

 * Experience within education, the public sector or a Multi Academy Trust environment.

P Professional certifications in Microsoft, Azure, Cisco, ITIL Practitioner or Project Management.

Knowledge of DfE cyber security standards and educational technology systems.

## Description

Kingsbridge Educational Trust is seeking an experienced and forward-thinking IT Operations Manager to lead the delivery, performance, and continuous improvement of technology services across our schools and central services.

This is an exciting opportunity for an IT professional with strong operational leadership experience who can ensure our technology services remain secure, reliable, efficient, and responsive to the needs of staff and pupils. Working closely with the Director of IT, you will play a critical role in supporting teaching and learning through high-quality digital services while leading a team of IT professionals and external suppliers.

About the Role

As IT Operations Manager, you will:

 * Lead the operational delivery of IT services across multiple schools and Trust sites.

 * Manage service delivery, incident management, performance monitoring and service improvement initiatives.

Support the Director of IT by overseeing Trust-wide infrastructure including networks, servers, cloud services, telephony, storage and end-user devices.

 * Lead operational cyber security activity, compliance reviews, audits and risk management.

 * Manage key third-party suppliers and contracts to ensure high-quality service delivery and value for money.

 * Support the delivery of technology projects and digital transformation initiatives.

 * Lead, coach and develop the IT team, promoting a culture of excellent customer service and continuous improvement.