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# AV/Desktop Support Analyst - Teams, Zoom, Windows, M365 - Contract

- **Company:** Scott Merrick LLP
- **Location:** London, United Kingdom (Remote available)
- **Salary:** £57,200 - £67,600
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Microsoft Windows, BASIC (Programming Language), Microsoft Outlook, Windows Desktop, Office365, Peripherals, Computer Equipment, Windows Client
- **Published:** November 13, 2026
- **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-8E1A28B8A98EF19972/

## About the Role

* Microsoft Teams, Zoom, displays, microphones, cameras and AV troubleshooting.
 * Windows 10/11, Microsoft 365, Outlook, Excel and general desktop support.
 * Laptop/PC hardware, peripherals and basic connectivity troubleshooting.
 * Strong face-to-face customer service and VIP/executive support experience.
 * Ability to switch comfortably between AV and desktop IT responsibilities.
 * Experience working in similar professional services, large corporate environments ideally.

Some training is available, but practical experience in both corporate AV and desktop/end-user IT support is required.

Working arrangements: Five days onsite in Central London, with rotating shifts between 7:00am-3:30pm and 10:30am-7:00pm. No hybrid or remote working.

## Description

We require an experienced AV/Desktop Support Analyst (Level 1.5) for a 12-month contract with an international professional services organisation.

This hands-on position combines corporate Audio Visual (AV), video conferencing and meeting-room support with 1st Line/Level 1.5 Windows desktop and Microsoft 365 end-user support. The balance between the two will vary depending on business needs.