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# ICT Technician

- **Company:** Connecting Education
- **Location:** Bushey, United Kingdom
- **Experience:** Experienced
- **Salary:** £27,000 - £29,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), System Center Configuration Manager, TCP/IP, Virtual Local Area Networks, Microsoft Deployment Toolkit, Computer Network Technologies, Wsus, User Accounts
- **Published:** November 13, 2026
- **Apply:** https://www.eteach.com/job/ict-technician-1584277

## About the Role

* 2-3 years' experience in a similar IT support role, ideally in an education setting
 * Strong practical knowledge of Active Directory, Group Policy, DHCP and DNS, with a good understanding of WSUS, MDT and SCCM
 * Experience with Apple macOS and mobile device management (MDM)
 * Good networking knowledge, including TCP/IP and VLANs
 * A confident communicator who's comfortable training others and explaining technical issues to non-technical users
 * Calm under pressure, a team player, and committed to your own professional development
 * A Microsoft certification or degree is desirable

## Description

You'll report to the Head of IT and be the first point of contact for ICT issues, giving first- and second-line support across hardware, software, network and AV. Day to day, you'll support Windows and Apple macOS devices and manage user accounts across the school's platforms. You'll also keep devices patched and up to date and maintain accurate asset and licensing records. The role includes setting up AV for assemblies, events and exams. You'll also work with the Examinations Officer and SENCO so that ICT requirements for exam access arrangements are fully in place.