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# Join a Supportive School IT Team - IT Support Assistant

- **Company:** Marchant Recruitment
- **Location:** Helston, United Kingdom
- **Salary:** £27,724
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Microsoft Office, Software Engineering, Office365, Computer Equipment, User Accounts
- **Published:** November 13, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5963786378

## About the Role

Previous IT support, helpdesk or technical experience would be beneficial. A good understanding of Windows, Microsoft Office and computer hardware is desirable.

You should have a helpful attitude, good communication skills and a willingness to learn.

An enhanced DBS check will be required.

## Description

A forward-thinking school in Helston is looking to appoint an IT Support Assistant to help maintain its technology and provide day-to-day technical support.

This is a great opportunity for someone with an interest in IT who enjoys problem-solving and helping others. You will work alongside the existing IT team to ensure staff and pupils have access to reliable equipment and systems.

The role will involve:

 * Providing first-line technical support to staff and pupils.
 * Troubleshooting computer, printer and software issues.
 * Setting up laptops, desktops and classroom equipment.
 * Assisting with user accounts and password queries.
 * Supporting Microsoft 365 applications.
 * Checking and maintaining IT equipment.
 * Recording support requests and updating IT records.
 * Escalating more complex technical issues.
 * Helping prepare equipment for new staff and pupils.