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# IT & Business Support Assistant

- **Company:** Back TO Work
- **Location:** Nottingham, United Kingdom
- **Salary:** £25,850
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Desktop Computing, Digital Technology, Data Logging, Office365, User Accounts
- **Published:** November 13, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3069280058-2

## About the Role

* Enjoy helping people.
 * Have strong organisational skills.
 * Are comfortable using computers and digital systems.
 * Want a varied role rather than doing the same task every day.
 * Are looking to develop professional skills in a supportive environment.
 * Have a positive attitude and willingness to learn.

## Description

A busy and growing customer contact centre in the East Midlands is looking for an IT & Business Support Assistant to help keep both technology and administration processes running smoothly.

This is a varied role that combines technology support with business administration, making it ideal for someone who enjoys helping people, staying organised, and solving practical problems.

What You'll Be Doing

Supporting Technology

 * Setting up user accounts and passwords.
 * Assisting colleagues with basic IT queries.
 * Helping troubleshoot laptops, headsets, and office equipment.
 * Supporting Microsoft 365 applications.
 * Logging and tracking technical issues.

Supporting Operations

 * Updating internal databases and records.
 * Producing reports and spreadsheets.
 * Processing documentation and customer information.
 * Assisting with onboarding and staff administration tasks.
 * Supporting managers with day-to-day operational activities.

Working with People

 * Communicating with employees across different departments.
 * Providing excellent internal customer service.
 * Helping colleagues utilise systems and software effectively.

Why Join?

This position provides a blend of:

 * IT Support
 * Office Administration
 * Customer Service
 * Business Operations
 * Digital Systems

You'll gain exposure to multiple business functions, making it an excellent foundation for a long-term career.