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# ServiceNow Platform Engineer (ITSM)

- **Company:** Huntington Bancshares
- **Location:** Eden Prairie, MN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $70,000 - $140,000
- **Contract:** Permanent contract
- **Skills:** Access Control List, Cyber Security, Object-Oriented Software Development, Systems Development Life Cycle, ServiceNow Application Engine, Microsoft Copilot, Software Asset Management, Web Services, Technical Debt, Performance Monitor, Servicenow
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/servicenow-platform-engineer-itsm-minnetonka-mn--037fa291-9663-4557-aad6-51c429aa9e20

## About the Role

ServiceNow, IT Service Management (ITSM), ServiceNow, Analysis Skills, Industry/Trade Analysis, Needs Assessment, Technical Support, Staff Training, Problem Solving Skills, Business Processes, * Bachelor's Degree or 4+ additional years of equivalent experience in ServiceNow Platform Engineering.

 * 5+ years of experience ITSM ServiceNow Development., * Configuration and modification of the ServiceNow platform in the following areas IT Service Management (ITSM), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), IT Business Management (ITBM), and IT Operations Management (ITOM)
 * Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences
 * Knowledge and Experience working with Web Services, REST, JSONv2

## Description

The ServiceNow Platform Engineer provides technical and consultative support on the most complex technical matters. Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects., * Manage and resolve issues against ServiceNow applications

 * Advise internal teams and lines of business regarding process and technology inefficiencies within the platform
 * Perform routine maintenance to include performance monitoring and error identification/ remediation
 * Maintain and improve the overall stability of the platform ensuring best practices are identified and incorporated into the platform
 * Experience with ServiceNow best practices and understand the best solutions to remediate technical debt in the Now platform
 * Manage Instance Security, User/Group access, roles and associated relationships, and Access Control Lists (ACLs)
 * Provide training and knowledge across the platform to our internal team and external business partners
 * Develop reporting strategy and maintenance plan for platform wide reporting
 * Strong knowledge and experience with object-oriented programming (OOP)
 * Understanding ServiceNow Build Agent/ SDK/Copilot