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# Engineering Manager, Infrastructure

- **Company:** First Mile Group, Inc.
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $222,000 - $280,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Amazon Web Services, Databases, Continuous Integration, DevOps, Disaster Recovery, Distributed Systems, Python (Programming Language), Reliability Engineering, Datadog, AI Coding Agents, Agentic-AI, Kubernetes, Production Code, Cloudwatch, Terraform
- **Published:** November 13, 2026
- **Apply:** https://www.adzuna.com/details/5964060796

## About the Role

* 10+ years in infrastructure, platform, DevOps, or SRE roles, including at least 3 years leading an infrastructure, platform, or SRE team.
 * Current hands-on skills. You still design, build, and ship infrastructure yourself, with strong Terraform or similar Infrastructure as Code experience and proficiency in Python, Go, or another language.
 * Expert-level AWS knowledge (a professional or specialty certification, or equivalent experience) and production Kubernetes experience, including managing clusters and building the systems that deploy applications onto them.
 * A track record of running on-call rotations, leading incident response, and fixing what incidents reveal.
 * Experience hiring, onboarding, and coaching engineers through feedback, pairing, and delegation.
 * Based in New York City and able to work from our Union Square office three days a week., * Hands-on use of AI tooling in engineering and operations, such as coding agents, agent harnesses, or AI-assisted incident response, with good judgment about where automation is safe in production.
 * Familiarity with SOC 2, ISO 27001, and PCI, ideally from a high-growth company with strict security requirements.
 * Experience troubleshooting distributed systems at scale with Datadog, CloudWatch, ELK, or similar observability tools.

## Description

This is a player-coach role. You'll lead and grow the team while staying close to the work, and you'll own the technical and strategic direction for how Alloy runs in production.

 * Lead, coach, and develop a team of seven infrastructure and site reliability engineers through 1:1s, career conversations, design reviews, and pairing. Hire and onboard the engineers who join it.
 * Write and review production code and Terraform, lead design discussions, and take on scoped technical projects without becoming the team's bottleneck.
 * Own the roadmap and delivery for Kubernetes, databases, networking, private connectivity for enterprise clients, CI/CD, and cloud accounts, built to meet audit controls and scale globally.
 * Drive the shift from manual operations to automated and AI-assisted operations, from provisioning, upgrades, and migrations to self-service tooling and AI agents for incident triage and routine infrastructure work.
 * Set the bar for reliability and resilience across SLOs, disaster recovery, multi-region failover, and capacity. Join the on-call rotation and lead incident response with a focus on preventing the next one.
 * Make the architecture calls across infrastructure, reliability, and security, including build-vs-buy and cost tradeoffs.
 * Protect the team's focus and keep stakeholders aligned. Manage competing priorities, remove blockers, surface risks early, and say no when it matters.