> Markdown version of [/jobs/ext/4702103-data-analyst-ii-customer-reporting](https://www.wearedevelopers.com/jobs/ext/4702103-data-analyst-ii-customer-reporting). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Analyst II, Customer Reporting - **Company:** Spring Health - **Location:** San Francisco, CA, United States - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Artificial Intelligence, Data Analysis, Customer Data Management, Data Files, Data Visualization, Power BI, SQL Databases, Tableau (Software), Snowflake, Looker Analytics - **Published:** November 13, 2026 - **Apply:** https://www.careerbuilder.com/job-details/data-analyst-ii-customer-reporting-san-francisco-ca--0a00e5d1-1838-47ff-b4f8-2bbc9cd89e8a ## About the Role Data Analysis, Health Plan, Psychiatry and Mental Health, Medications, Coaching, Artificial Intelligence (AI), International Health, Quality of Care, Data Analysis, Reporting Dashboards, * You are strong with SQL and are able to effectively query data across many sources * You have 3+ years of working experience working with data, data visualization, and dashboarding tools (e.g., Looker, PowerBI, Tableau, etc. * Strong analytical skills and a keen eye for detail * You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders * You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience * You are humble, highly motivated, and thrive in fast-paced environments * You have a passion for successfully navigating ambiguous problem areas and learning new approaches * Prior experience with R is nice to have * Prior experience with dbt is nice to have * You are passionate about changing the face of mental health care, and Spring Health's mission to remove all barriers to mental health resonates with you * Ability to travel periodically ## Description We are looking for a customer-centric and detail-oriented Data Analyst II to join the Customer Reporting team. Reporting to the Manager, Customer Reporting, you will be responsible for delivering custom and standard reporting that demonstrates the impact of Spring Health to its customers. You will collaborate closely with Customer Success and Subject Matter Experts to refine Spring's storytelling strategy and data artifacts. This role is expected to support a combination of ad hoc requests and dashboard development., * Delivering analyses and dashboards to customers and internal stakeholders they need to tell compelling stories about Spring Health's impact * Diving into different data sources, quickly building expertise on what is possible, and developing creative solutions based on your stakeholder's needs * Developing a deep understanding of our products and how we tell the story of their impact to customers * Collaborate with Product to inform how we evolve our customer data story and expand our standard suite of reporting * Surface opportunities to automate and scale commonly requested reports and data sets * Become an expert working with our data stack including Snowflake, Looker, dbt, and Hex What success looks like: * Customers and internal stakeholders are highly satisfied with the quality of work produced * Customers and internal stakeholders trust the data provided to them; reports and data sets are reviewed for data consistency and data quality * Requests are completed in a timely manner while still prioritizing a high standard of quality * Bring ideas forward that can reduce the amount of time spent manually pulling data to inform decisions * Dashboards and analyses deliver ongoing value to stakeholders