> Markdown version of [/jobs/ext/4702468-systems-assistant-wms-troubleshooter-2nd-shift](https://www.wearedevelopers.com/jobs/ext/4702468-systems-assistant-wms-troubleshooter-2nd-shift). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Assistant, WMS Troubleshooter 2Nd Shift - **Company:** DSV - **Location:** Red Lion, PA, United States - **Experience:** Starter - **Salary:** $35,360 - $41,600 - **Contract:** Permanent contract - **Skills:** Transaction Processing (Computing), Warehouse Management Systems - **Published:** November 13, 2026 - **Apply:** https://www.careerbuilder.com/job-details/systems-assistant-wms-troubleshooter-2nd-shift-red-lion-pa--59e39092-c136-47fb-9a04-f5a1649360e1 ## About the Role Identify Issues, Transportation and Logistics, Identify Issues, Safety/Work Safety, Warehousing, Operations Processes, Operational Audit, Transaction Processing/Management, Logistics, English Language, * Must have a high school diploma or general education degree (GED). * 1 years' experience working in a logistics/distribution/relevant environment. * 1 years' experience working with Warehouse Management Systems (WMS). Certificates, Licenses, Registrations or Professional Designations * Be able to become MHE certified within 30 days of hire. Other * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * Proficient with MS Office Applications * WMS functions Language Skills * English (reading, writing, verbal) * Business writing proficiency Mathematical Skills * Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance * Ability to multi-task * Ability to take initiative and research best practices/efficiencies * Effective communication skills * Be innovative and proactive with operational and systems solutions * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS * 1 year experience with Red Prairie/Cargo Write WMS * 2-3 years warehouse/logistics support experience PHYSICAL DEMANDS Occasionally * Bending Frequently * Walking and Standing Constantly * Sitting Ability to Lift/Carry and Push/Pull * 11-20 pounds * Reach above shoulder, squat, or kneel. ## Description The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies., Operations Activity: * Ad hoc support to team to resolve equipment and or system errors * Deliver improvement proposals on warehouse activity and WMS system * Review WMS and operational processes to verify transactions are accurately executed * Create and submit reports daily on system/operational issues; both opened and closed OTHER DUTIES * Assist warehouse staff in operational areas as needed. * Work overtime as dictated by business whether mandatory or voluntary., For this position, the expected base pay range is $17.00 - $20.00 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.