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# Technical Product Owner (Engineering Platform & Developer Experience)

- **Company:** CREATIO, INC.
- **Location:** Boston, MA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Continuous Integration, Linux, DevOps, Github, Ansible, Software Vulnerability Management, Policy as Code, System Availability, Kubernetes, Hardware Infrastructure, Teamcity, Terraform, Jenkins
- **Published:** November 13, 2026
- **Apply:** https://arc.dev/remote-jobs/j/redirect/pz6vwd36gw

## About the Role

The person in it owns the product direction and execution of the Engineering Platform, treats Creatio engineers as customers, and is measured by how reliable, self-service and automated the platform becomes, not by how well the backlog is groomed., * Several years building or operating developer platforms, DevOps or SRE tooling in an organization of 20+ engineering teams, followed by a product, lead or staff-level role owning direction for such a platform.

 * A builder's background: has personally written and operated CI/CD pipelines, infrastructure-as-code and automation. Still reads code and pipeline definitions fluently, reviews designs, prototypes when needed, but chooses to delegate the build.
 * Working knowledge of: containers and Kubernetes; CI/CD systems (TeamCity, Jenkins, GitHub Actions or similar); IaC (Terraform, Ansible or similar); Windows and Linux automation; cloud and on-prem infrastructure; secure SDLC and vulnerability management.
 * Track record of eliminating manual work at scale: can describe a class of toil they removed, how they measured it and what the second-order effects were.
 * Practical experience applying AI tools and agents to engineering workflows, and a point of view on where they help and where they do not.
 * Product craft: discovery with internal users, outcome-based roadmaps, prioritisation under constraint, clear written decision records.
 * Influence without authority: has changed how engineers work across teams they did not manage.
 * English B2 or higher, written and spoken; clear, concise writing is essential.
 * Experience defining and operating Developer Experience and platform metrics (DORA, SPACE, DevEx frameworks) and using them to drive investment.
 * Experience with SLO-based reliability practice and blameless post-incident process.
 * Experience with policy-as-code, software supply chain security and automated dependency management.

## Description

* Platform reliability. Own SLOs for platform services. Turn incident and problem data into a preventative roadmap. Over time, incidents should become rarer, shorter, and less repetitive. We track the trend, shared with all the stakeholders.
 * Standards and golden paths. Define, with Tech Leads, the paved roads for new services, pipelines, environments and testing. Make the paved road the easiest option, then measure adoption. Guide teams on industry best practice. Retire custom (not optimal) setups.
 * Security posture of the platform. Own patch and vulnerability remediation SLAs for platform components. Make software updates a background process (automated updates, dependency bots, image rebuilds), not a periodic project.
 * Toil removed. Quantify manual work across provisioning, pipelines, ops requests, onboarding and patching. Eliminate it in order of impact, preferring self-service and automation over faster ticket handling.
 * DX measurements. Take the existing signals (build time, provisioning time, developer surveys) and build them into a coherent, published scorecard that Engineering leadership uses to steer investment.
 * Product Goals: Formalizing Product Goals, Deliverables breakdown and tracking, execution and adoption tracking.
 * Problem Management: cases review; Defining and prioritizing Problems.