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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $49,920 - $52,000
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Health Informatics, Issue Tracking Systems, Network Troubleshooting, Microsoft Office
- **Published:** November 13, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/new-york/0f0011eb-a807-4b9d-820e-aff793b98a47

## About the Role

Desktop, Support, Troubleshooting, Active directory, Windows, Customer service, Technical support, Imaging, Office 365, Printers, Additional Skills & Qualifications - Proven experience in desktop support and Windows operating systems. - Reviewing knowledge of Windows 11 features and compatibility requirements. - Excellent communication and interpersonal skills. - Documentation skills - Mac experience is a plus, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Operations
Communication
Microsoft 365
Issue Tracking
Desktop Support
Customer Service
Active Directory
Order Processing
Technical Issues
Technical Support
Microsoft Windows
Business Valuation
Information Privacy
Full Stack Development
Business Transformation
Interpersonal Communications
Equipment Upgrade Implementation
Troubleshooting (Problem Solving)
$49,920 - $52,000 / yr
Posted yesterday, We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across clinical and administrative environments. The ideal candidate will provide hands-on support for hardware, software, and network issues, with a strong focus on customer service and timely resolution through the Ivanti Ticketing System. - Swapping out the old hardware with new work stations. - Collaborate with IT teams to develop and execute a comprehensive upgrade plan. - Provide technical support and troubleshooting during the upgrade process. - Document and communicate project progress, issues, and resolutions. - Ensure compliance with security and data protection policies. - Collaborate with vendors and other stakeholders to resolve technical issues. - Managing Depo operations, including order processing. - Handling replacement machines for Windows 11 and coordinating equipment upgrades.

 - Operating from the Depo located on the ground floor of One Park.