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# Site Reliability Engineer Lead

- **Company:** 94-1687665 Bank of America, National Association
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Artificial Intelligence, Bash Shell, Linux, Distributed Systems, Middleware, Internet Security, Python (Programming Language), Mule, Windows PowerShell, Reliability Engineering, Anypoint Studio, Ansible, Prometheus, Software Vulnerability Management, Web Services, Scripting, Cloud Platform System, System Availability, Grafana, Reliability of Systems, Git, Kubernetes, Terraform, Splunk, Dynatrace, TIBCO (Software), Jenkins, Mulesoft, Microservices
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/site-reliability-engineer-lead-charlotte-nc--9c09700d-b374-4514-bc5f-cd5a40ce4cb5

## About the Role

Reliability Engineering, Talent Management, Military, Leadership, Career Development, Application Programming Interface (API), Ecosystems, TIBCO Product family, Middleware, Internet Security, * 5+ experience in Site Reliability Engineering / Production Engineering

 * Hands-on expertise with:
 * MuleSoft, TIBCO, or similar middleware platforms
 * Large-scale distributed systems and runtime management
 * Deep understanding of:
 * System reliability, scalability, and high availability design
 * Incident management, root cause analysis, and problem management
 * Experience with:
 * Observability tools (e.g., Dynatrace, Splunk, Prometheus, Grafana)
 * CI/CD pipelines (Jenkins, Git, Ansible)
 * Strong scripting/automation skills:
 * Shell, Python, PowerShell
 * Experience managing Linux/Unix and Windows production environments
 * Knowledge of:
 * Microservices, API platforms, and cloud-based architectures
 * Understanding of:
 * Platform security, vulnerability remediation, and risk mitigation in production systems
 * Excellent troubleshooting skills in high-pressure, real-time environments

Desired Qualifications

 * Experience implementing SRE frameworks (SLIs, SLOs, error budgets)
 * Familiarity with:
 * Kubernetes / containerized platforms
 * Infrastructure as Code (Terraform, Ansible)
 * Exposure to:
 * AI-driven operational monitoring or security tooling
 * Large-scale platform modernization or migration programs
 * Middleware certifications (MuleSoft or equivalent)
 * Experience in regulated environments (e.g., financial services)

## Description

The API Services Platform supports a large enterprise ecosystem with 600+ client AITs, 10,000+ servers, and 40,000+ runtimes across 20+ middleware products. A significant portion of this environment-including TIBCO, Mule 3.x, and legacy Anypoint platforms-is End-of-Life (EOL) and carries a substantial vulnerability footprint., * We are seeking an experienced Site Reliability Engineer (SRE) Lead to drive platform reliability, observability, and operational excellence across the API Services ecosystem.

 * This role combines:
 * Production engineering and reliability leadership
 * Platform security and vulnerability remediation
 * Ownership of large-scale, distributed runtime environments
 * Leading reliability engineering for high-scale API platforms (40K+ runtimes)
 * Driving EOL remediation and platform stabilization efforts
 * Implementing SRE best practices:
 * SLIs / SLOs / error budgets