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# Manager, Implementation

- **Company:** Red-Card Systems, LLC
- **Location:** St. Louis, MO, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Project Management Software, Information Technology, Multiplatform
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/manager-implementation-saint-louis-mi--ed29d490-473d-4556-a771-cd0e4a9c9325

## About the Role

Health Plan, Healthcare, Healthcare Providers, Problem Solving Skills, Multiplatform/Cross-Platform, Artificial Intelligence (AI), Power Amplifier, Time Management, Budget Management, Cross-Functional, * Bachelor's degree in Business, Project Management, Information Technology, or a related field. Or equivalent experience.

 * Minimum of 6-8 + years of experience in implementation, project management, or a related field.
 * Proven experience in managing complex implementation projects.
 * Strong leadership and team management skills.
 * Excellent written and verbal communication skills.
 * Ability to build and maintain strong client relationships.
 * Strong analytical and problem-solving skills.
 * Ability to work independently and as part of a team.
 * Proficiency in project management software and tools.

## Description

The Manager, Implementation is responsible for overseeing the successful deployment and integration of products, services, or solutions for clients. This role involves managing implementation projects, coordinating with cross-functional teams, and ensuring that client requirements are met on time and within budget. The Manager will lead a team of implementation specialists and work closely with clients to ensure a smooth and efficient implementation process.

What You'll Do:

 * Lead and manage implementation projects from initiation to completion, ensuring timely delivery and alignment with client expectations.
 * Develop detailed project plans, including timelines, milestones, and resource allocation.
 * Build and maintain strong relationships with clients, addressing any concerns or issues promptly and effectively acting as the primary point of contact for escalated issues.
 * Lead, mentor, and manage a team of implementation specialists to ensure high performance and productivity.
 * Provide training, support, and development opportunities to team members.
 * Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.
 * Continuously evaluate and improve implementation processes and procedures to enhance efficiency and effectiveness.
 * Implement best practices and innovative solutions to improve the implementation experience for clients.
 * Work closely with other departments, such as sales, product development, and customer support, to ensure a seamless implementation process.
 * Coordinate with internal teams to resolve any technical or operational issues.
 * Monitor key performance indicators (KPIs) to measure the effectiveness of implementation projects.
 * Provide regular reports and analysis to senior management on implementation performance and metrics.
 * Identify potential risks and assist on developing mitigation strategies to ensure successful implementation.
 * Monitor and report on risk factors and their impact on project timelines and outcomes.
 * Develop and deliver training programs to clients to ensure they are fully equipped to use the implemented products or services.
 * Provide ongoing support to client's post-implementation to ensure continued success and satisfaction.