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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Special Projects Manager - **Company:** Insight Global - **Location:** Los Angeles, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Information Systems, Microsoft Office, Student Information Systems, Smartsheet - **Published:** November 13, 2026 - **Apply:** https://www.beyondlosangeles.com/job.asp?id=3517399916&tx=JT989TYI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Bachelor's degree in Business Administration, Communications, Information Systems, Higher Education Administration, Public Administration, or a related field, or equivalent professional experience. * 5+ years of progressively responsible experience supporting executive-level initiatives, managing strategic projects, or coordinating complex cross-functional work. * Proven self-starter who can independently identify what needs to happen and move work forward with minimal direction. * Demonstrated ability to translate executive-level vision into actionable plans and manage initiatives through completion. * Strong executive presence with the ability to work confidently and credibly with CIO-, VP-, Director-, and other senior-level stakeholders. * Highly proactive with the ability to anticipate needs, identify gaps, and address potential issues before they become roadblocks. * Strong relationship-building and collaboration skills with the ability to bring together stakeholders across different teams and priorities. * Persuasive communicator capable of building alignment, influencing stakeholders, and gaining support without necessarily having direct authority. * Exceptional written, verbal, presentation, and executive communication skills. * Strong organizational, analytical, facilitation, and problem-solving abilities. * Ability to quickly learn new concepts, environments, organizational structures, and technology-related priorities. * Ability to synthesize complex information into concise, polished, executive-ready materials. * Ability to manage multiple priorities independently in a fast-paced and evolving environment. * Excellent judgment, professionalism, and discretion when handling sensitive or confidential information. * Proficiency with Microsoft Office Suite and collaboration/project management tools such as Smartsheet, Microsoft Teams, or similar platforms. * Experience directly supporting a CIO, VP, dean, or other senior executive. * Experience working in higher education, particularly within higher education IT or administrative operations. * Experience coordinating strategic initiatives spanning multiple departments, business units, or organizational functions. * Experience preparing executive briefings, leadership presentations, board/cabinet materials, or strategic summaries. * Familiarity with project and portfolio management concepts, although this is not a traditional PMO/project delivery role. * Experience developing dashboards, governance documentation, reporting processes, operational workflows, or policies. * Understanding of enterprise IT environments, technology organizations, and governance structures. * Exposure to ERP and/or Student Information System (SIS) planning initiatives. ## Description Responsibilities * Partner directly with the CIO to coordinate and advance high-priority strategic and operational initiatives across ITS. * Translate the CIO's vision and executive priorities into structured plans, clear next steps, owners, timelines, and deliverables. * Coordinate cross-functional initiatives involving ITS Directors, managers, and campus stakeholders, ensuring alignment and continued progress. * Support strategic planning and special initiatives, including departmental planning, governance, continuity of operations, organizational climate, and culture. * Develop executive-ready presentations, briefings, talking points, status updates, decision materials, and strategic summaries. * Track project milestones, actions, decisions, risks, dependencies, and follow-up commitments to ensure initiatives stay on track. * Anticipate potential gaps, roadblocks, or stakeholder concerns and proactively work to resolve them. * Bring structure and momentum to new or evolving priorities that may not yet have clearly defined ownership, scope, or governance. * Develop and improve dashboards, trackers, templates, workflows, and other tools that increase visibility and execution across special projects. * Conduct research and synthesize complex information to support CIO decision-making and strategic initiatives. * Manage sensitive executive communications, planning materials, and confidential information with discretion and sound judgment. Day-to-Day * Work directly with the CIO to understand strategic priorities and determine how to move them from vision into execution. * Meet regularly with ITS Directors and other stakeholders to coordinate initiatives, establish ownership, and keep projects moving forward. * Take loosely defined or ambiguous projects and create structure around the scope, tasks, stakeholders, timelines, and next steps. * Proactively follow up with stakeholders rather than waiting for direction, ensuring commitments and deliverables stay on track. * Maintain project trackers, dashboards, status reports, action-item lists, risk logs, and decision documentation. * Prepare polished presentations, executive summaries, briefing materials, and talking points for leadership. * Identify risks, dependencies, gaps, or stalled work and determine the appropriate path forward or escalation. * Research new initiatives or organizational priorities and quickly get up to speed on unfamiliar subject matter. * Build relationships across ITS and the broader university to gain stakeholder buy-in and facilitate collaboration. * Operate as a flexible right hand to the CIO on special projects, stepping into whatever high-priority initiatives require additional organization, coordination, or momentum.