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# Support Engineer II

- **Company:** The E.W. Scripps Company
- **Location:** Clearwater, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Software Applications, Backup Devices, Computer Networks, Systems Integration, Information Technology
- **Published:** November 13, 2026
- **Apply:** https://www.jofdav.com/jobs/60524670-support-engineer-ii

## About the Role

* Associate's degree preferred or equivalent vocation/technical experience
 * 5-7 years of broadcast and/or IT experience.
 * Valid driver's license, good driving record, and ability to provide proof of insurance with the company-required insurance limits.

WHAT YOU'LL BRING:

 * Strong computer networking skills and organizational skills.
 * Able to conform to a high-security environment and execute the rules governing the Scripps company security and controls policies.
 * Able to work in stressful situations and multitask as necessary.
 * Capable of delivering exceptional customer service to individuals around the organization with varying degrees of knowledge.
 * Flexible working hours required, including holidays, weekends, and evenings with occasional overtime.
 * This is an ON-CALL position.
 * Some travel is required.
 * Must be able to lift up to 50 pounds.

## Description

If you thrive on solving complex technical challenges and keeping broadcast operations running at their best, Scripps wants you on the team. We're looking for a Support Engineer II in Clearwater, Florida, to provide tier II installation, maintenance, and troubleshooting support for the broadcast-specific hardware and software applications that power a national television network. In this hands-on role, you'll be a critical resource for stations and teams across the organization - diving deep into difficult problems, leading special projects, and delivering the kind of reliable, expert support that keeps Scripps on the air around the clock., * Configure, install, maintain, and upgrade hardware/software associated with the broadcast air chain and support infrastructure.

 * Research and resolve difficult and complex problems in a potentially stressful environment and/or under time constraints.
 * Perform systems integration, component-level electronics repair, and construction management in the field.
 * Provide training and direction to local station staff in person, over telephone, email, and video conference.
 * Monitor and respond to hardware and software problems utilizing a variety of tools and techniques.
 * Administer and maintain security of operating systems in broadcast and support equipment.
 * Provide continuous and reliable troubleshooting assistance to the 24/7 internal broadcast help desk.
 * Perform emergency recovery, scheduling, and backup procedures.
 * Manage and drive special projects to support the operation of a national television network.
 * Perform other duties as required by senior-level management within the Scripps organization.