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# Technical Trainer & Operations Support

- **Company:** T. D. Williamson, Inc.
- **Location:** Tulsa, OK, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Learning Management Systems, Tools for Reporting
- **Published:** November 13, 2026
- **Apply:** https://tdwilliamson.wd1.myworkdayjobs.com/TDWCareers/job/USA-OK-Tulsa/Technical-Trainer---Operations-Support_REQ-04016

## About the Role

* Bachelor's degree required. Master's degree strongly preferred. Major in Instructional Design, Education, Organizational Development, Human Resources, or a related field preferred.
 * Minimum four years of experience in technical training, learning and development, instructional design, workforce development, technical writing, or a related discipline.
 * Experience developing and implementing global learning programs in a technical, industrial, manufacturing, energy, or service-based environment preferred.
 * Experience administering Learning Management Systems and related learning technologies preferred.
 * Experience leading training initiatives supporting organizational change, new product introduction, or technology implementation preferred.

Knowledge, Skills, and Abilities

 * Expertise in instructional design principles and adult learning methodologies.
 * Strong curriculum development and learning program management skills.
 * Experience administering learning management systems and learning technologies.
 * Knowledge of competency management, training governance, and workforce development practices.
 * Strong project management and stakeholder engagement skills.
 * Excellent written, verbal, and presentation communication skills.
 * Ability to influence and coordinate across global and cross-functional teams.
 * Strong analytical skills with the ability to measure and communicate training effectiveness.
 * Ability to manage multiple initiatives and priorities in a global environment.

## Description

Primary duties may include, but are not limited to:

Learning Strategy & Curriculum Development

 * Design, develop, and maintain global curricula, learning pathways, and competency frameworks for Operations personnel.
 * Establish standards and best practices for instructional design, course development, assessment, and learner evaluation.
 * Conduct training needs analyses and partner with operational leaders to identify capability gaps and development opportunities.
 * Develop and maintain structured role-based learning paths that support onboarding, progression, certification, and career development.
 * Ensure training content remains current, relevant, and aligned with business objectives and evolving operational requirements.

Training Program Management

 * Manage the lifecycle of global training programs from design and development through implementation, evaluation, and continuous improvement.
 * Coordinate with regional leadership to ensure effective deployment of training programs across multiple geographies and business units.
 * Establish metrics and reporting processes to measure training effectiveness, learner engagement, competency attainment, and business impact.
 * Support succession planning and workforce development initiatives through structured learning programs.

New Product & Technology Enablement

 * Partner with product management, engineering, operations, and subject matter experts to develop learning solutions that support the launch and adoption of new products, technologies, services, and operational processes.
 * Lead training readiness activities for new product introductions and major operational changes.
 * Develop implementation plans, learning materials, and communication strategies that support organizational change and technology adoption.

Learning Systems Administration

 * Serve as Technical Training's primary administrator and business owner for learning management systems and supporting learning technologies.
 * Manage course catalogs, learning assignments, learner records, certifications, reporting, and system governance.
 * Evaluate and implement technologies that improve learning delivery, accessibility, reporting, and learner experience.
 * Develop dashboards and reporting tools to provide training and competency insights to operational leadership.

Global Training Governance

 * Establish and maintain global training standards, processes, and documentation.
 * Promote alignment and consistency of learning programs across regions while allowing for applicable local requirements.
 * Facilitate collaboration among regional training leaders, subject matter experts, and operations stakeholders to drive continuous improvement and standardization.