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# System Administrator

- **Company:** TekSynap Corporation
- **Location:** Gulfport, MS, United States
- **Experience:** Experienced
- **Salary:** $70,000 - $80,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Backup Devices, Configuration Management, CompTIA Security+, Computer Networks, Linux, Disaster Recovery, Monitoring of Systems, Network Connections, Performance Tuning, ServiceNow IT Service Management, Information Technology, 3-tier Architectures, Network Server, Software Version Control, User Accounts
- **Published:** November 13, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9310105/system-administrator

## About the Role

* Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation.
 * Active DoD Approved 8570 Baseline Certification: Category IAT Level II, such as CompTIA Security+.
 * 3 years of experience serving as a Tier 2/Tier 3 escalation point of contact and coordinating with OEM/vendor (Tier 4) support is preferred.
 * Experience writing and maintaining SOPs, DR procedures, and documentation for common problem resolution.
 * Experience supporting cybersecurity compliance including STIGs, SRGs, RMF, SCA-V, and CORA assessments.
 * Strong teamwork, interpersonal, and communication skills.
 * Demonstrated experience supporting government agencies, customers, or contracts within federal environments, * Bachelor's degree in information technology, computer science or equivalent years of experience., The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

## Description

* Maintain, configure, and ensure the reliable and secure operation of the organization's computer systems, servers, and IT infrastructure to include Server & Systems Management, User & Access Administration, System Monitoring & Performance Tuning, Backups & Disaster Recovery, Security & Hardening, Documentation, and Configuration Management.
 * Patch servers, install / uninstall software, and perform other general systems administrator tasks
 * Troubleshoot application functionality and performance.
 * Investigate user performance and work with external teams to improve user experience
 * Answer help desk calls and assist users with issues such as unlocking user accounts and removing workstations from network quarantine
 * Assists customer with Tier III incident resolution of Linux, Windows, Apple, and other software applications.
 * Identify, analyze, and resolve system incidents with both short-term workarounds and long-term solutions.
 * Communicate effectively (both oral and written) with variety of individuals. Work well in small and large team environments.
 * Respond to escalated service/team requests and exhibits ownership until resolved or closed.
 * Participate in special projects as required.
 * Ensure that records of system downtime and equipment inventory are properly maintained.
 * Install, configure, modify, and maintain system hardware and software.
 * Diagnose and recommend fixes to problems or potential problems with the network and its hardware, software, and systems.
 * Ensure the stable operation of the servers, computers, software, and network connections.
 * Plan, develop, install, configure, maintain, support, and optimize all network software and communication links.
 * Analyze and resolve software program and connectivity issues.
 * Familiarity and ability to utilize ServiceNow ticketing system and process.
 * Assist in the lifecycle management of systems and servers, including documentation and version control.
 * Contribute to a collaborative team environment by sharing knowledge and assisting team members in solving technical issues., * Location: Gulfport Mississippi (MS) Combat Readiness Training Center (CRTC) located in Gulfport, MS.
 * Type of environment: Office (100% on-site at customer location unless otherwise directed by customer)
 * Noise level: Medium
 * Work schedule: Schedule is day shift Monday - Friday, 0700-1630. Will be required to work evenings and weekends to meet program and contract needs during military exercises and one ANG Drill Weekend per month.
 * Amount of Travel: Less than 10%