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# Application Architect

- **Company:** Genesis10
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $121,285 - $137,925
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Amazon Web Services, Applications Architecture, Application Lifecycle Management, Confluence, JIRA, Automation of Tests, Microsoft Azure, Bash Shell, Unix, Software as a Service, Cloud Computing, Continuous Integration, Linux, DevOps, Disaster Recovery, Python (Programming Language), PostgreSQL, Microsoft SQL Server, MySQL, OpenShift, Oracle (Applications), Red Hat Enterprise Linux, Software Engineering, Software Vulnerability Management, Scripting, Load Balancing, Cloud Platform System, Kubernetes, Information Technology, Performance Monitor, Apache Kafka, Splunk, Dynatrace, Vulnerability Analysis
- **Published:** November 13, 2026
- **Apply:** https://www.dice.com/job-detail/7bfff3e9-f9d1-4daf-9df1-6fe2f6fdca56

## About the Role

* Proven experience in a production support or similar role, preferably in a CICD Platform environment
 * Strong problem management and SRE skillset
 * 7+ years of experience in production operations
 * Availability for on-call support, including weekend rotations, on a round-robin basis
 * Excellent communication and collaboration skills for effective work across cross-functional teams
 * Experience with Dynatrace for Performance Engineering Analysis
 * Experience with Splunk Enterprise

Desired skills:

 * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
 * Strong hands-on experience with OpenShift, Kubernetes, Apache Kafka, Unix, and container-based technologies
 * Hands-on experience supporting CI/CD, DevOps and Test Automation platforms
 * Working knowledge of SaaS and cloud-based platforms, including AWS and Azure
 * Strong understanding of CI/CD pipelines, artifact repositories, dependency management, and compliance or vulnerability-scanning capabilities
 * Proficiency in Python, Bash, or similar scripting languages for operational automation
 * Familiarity with Oracle or PostgreSQL databases
 * Knowledge of F5 load balancing, GTM, high-availability architecture, business continuity, and disaster recovery strategies
 * Ability to manage production incidents, prioritize competing operational demands, and drive issues through resolution
 * Red Hat Linux, DevOps, cloud, or related technical certifications are preferred

## Description

This role will provide end-to-end operational support for enterprise Work Management and Test Automation applications and platforms, including Jira, Confluence, Jira Align, and Octane. The position focuses on ensuring production stability, reliability, availability, and performance while driving automation and continuous operational improvement., * Provide end-to-end production support for enterprise Work Management/Test Automation applications and ensure platform stability, reliability, availability, and performance

 * Support applications on Linux, Windows, Openshift, and Apache Kafka environments using Oracle, MSSQL and MySQL DB technologies
 * Troubleshoot application errors, platform failures, integration issues, job failures, and performance concerns
 * Conduct proactive application stability and health assessments to identify operational risks, chronic issues, and improvement opportunities
 * Own problem investigations, root cause analysis, remediation planning, and resolution of recurring production issues
 * Lead production incident triage calls and coordinate restoration activities across Engineering, Application Development, Infrastructure, and other support teams
 * Drive proactive monitoring and observability improvements using Dynatrace and Splunk
 * Support application management, server patching coordination, vulnerability remediation, business continuity, and disaster recovery activities
 * Partner with Dev and Deployment teams to implement break fixes, code updates, configuration changes, platform upgrades, production enhancements, and operational improvements
 * Respond to production incidents, service requests, and operational tickets in accordance with established SLA requirements
 * Develop automation using Python, Bash, or similar scripting technologies to reduce manual effort and improve operational efficiency
 * Participate in an on-call rotation, including weekend support on a round-robin basis