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# Franchise Business Consultant

- **Company:** PILLAR COFFEE COMPANY LLC
- **Location:** Boca Raton, FL, United States
- **Experience:** Experienced
- **Contract:** Franchise
- **Skills:** Microsoft Office, Tools for Reporting
- **Published:** November 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=06884794e2ea3604

## About the Role

* Experience as a Franchise Business Consultant, Franchise Consultant, or comparable franchise operations support role

 * At least three years of multi-unit leadership experience within a franchise restaurant system

 * Full-service restaurant experience

 * Strong understanding of restaurant P&Ls, labor management, food costs, and the factors that drive profitability

 * Proven ability to influence franchise owners and improve results through coaching and relationship management

 * Experience evaluating restaurant performance and turning data into clear action plans

 * Strong communication, organization, and problem-solving skills

 * Ability to work independently and manage a territory with frequent travel

 * Proficiency in Microsoft Office

 * Valid driver's license

Preferred

 * College degree

 * Experience with a young or emerging franchise brand

 * Familiarity with franchise management software, CRM, and POS reporting tools

## Description

The Franchise Business Consultant is the primary day-to-day partner for Pilar franchisees, from pre-opening through ongoing operations. You will coach owners on performance, ensure brand standards are met, and help each location reach its full potential. You will be a trusted advisor to franchisees and a key voice back to the corporate team on what is working in the field., Franchisee coaching and support

 * Serve as the main point of contact for franchisees across an assigned territory, building productive relationships and providing guidance and accountability

 * Hold regular check-ins and business reviews with owners to set goals and track progress

 * Analyze restaurant financials and operating results to find opportunities to increase sales, control costs, and improve profitability

 * Develop practical business plans with franchisees and follow through on performance goals

 * Coach franchise owners and restaurant leadership teams on operational improvements and execution

 * Help owners solve operational, staffing, and customer experience challenges

 * Partner with marketing teams and franchisees on local restaurant marketing and sales initiatives

Opening and launch support

 * Guide new franchisees through pre-opening milestones, including staffing, training, and local marketing

 * Be on site or available during grand openings and the critical first 90 days

 * Confirm new restaurants are operationally ready to open and meet brand standards

Standards and Compliance

 * Conduct restaurant visits to evaluate food quality, service, cleanliness, training, and adherence to operating standards

 * Document findings, create action plans, and follow up until issues are resolved

 * Reinforce adherence to the operations manual and franchise agreement

Training and development

 * Deliver or reinforce training for franchisees and their teams

 * Share best practices across the network

 * Identify skill gaps and recommend resources or additional coaching

Communication and feedback

 * Be the link between franchisees and the corporate team, relaying field feedback and helping resolve operational challenges

 * Help franchisees implement new programs, systems, procedures, and promotions

 * Contribute to improving systems, tools, and processes as the brand grows