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# IT Application Manager

- **Company:** Find Great People LLC
- **Location:** Duncan, SC, United States
- **Contract:** Permanent contract
- **Skills:** Business Software, Cloud Computing, Information Systems, Salesforce.Com
- **Published:** November 13, 2026
- **Apply:** https://www.fgp.com/jobs/warehouse-management-systems-wms-manager-53575/

## About the Role

* Significant experience managing Salesforce, another enterprise CRM platform, or a comparable business application.
 * Demonstrated people leadership and team-development experience.
 * Business-process experience within Sales Operations, commercial operations, customer service, or a related function.
 * Experience translating business requests into prioritized application enhancements.
 * Strong critical-thinking, decision-making, and stakeholder-management skills.
 * Experience with project delivery, requirements gathering, solution planning, and backlog management.
 * Knowledge of complex product and pricing environments, including product configurations, quantities, price books, contract pricing, discounting, or approval structures.
 * Ability to lead independently and make sound decisions in a fast-paced environment.
 * Confident and collaborative communication style with business leaders and technical teams.
 * Bachelor's degree in Business, Information Systems, or a related field, or equivalent professional experience.

## Description

Our client is seeking a leader to lead the strategy, prioritization, and ongoing improvement of its enterprise CRM platform., * Establish the strategy, roadmap, priorities, and operating standards for the Salesforce platform.

 * Serve as the primary liaison between business stakeholders, IT leadership, and the Salesforce team.
 * Translate business needs into clear platform requirements and practical solutions.
 * Evaluate requests, tradeoffs, risks, dependencies, and team capacity to make informed decisions.
 * Lead intake, backlog prioritization, solution planning, testing, release governance, and delivery.
 * Partner with Sales, Sales Operations, Customer Service, and Field Service to improve processes.
 * Guide initiatives involving warranty management, Field Service, and the transition from Salesforce CPQ to Revenue Cloud.
 * Support complex product, pricing, quoting, discounting, and approval processes.
 * Lead and develop an experienced team across development, architecture, administration, business analysis, and quality assurance.
 * Coordinate with the PMO and technical teams across a mix of waterfall and agile delivery methods.
 * Clearly communicate priorities, timelines, risks, and decisions to business and technology stakeholders.