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# Solution Support Specialist

- **Company:** Booz Allen Hamilton Inc.
- **Location:** Lexington Park, MD, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $52,900 - $108,000
- **Contract:** Internship / Graduate position
- **Skills:** Systems Engineering, Configuration Management, Information Systems, Issue Tracking Systems, Systems Analysis, Requirements Management, Software Engineering, Data Streaming, Systems Architecture, Systems Integration, SC Clearance, Information Technology, Enterprise Integration, Devsecops
- **Published:** November 13, 2026
- **Apply:** https://careers.boozallen.com/jobs/JobDetail?jobId=132962

## About the Role

* 3+ years of experience supporting the engineering, integration, deployment, sustainment, or operational employment of software or mission systems
 * Experience serving as a technical liaison between customers, end users, and engineering teams
 * Experience performing system analysis, troubleshooting, root cause identification, and issue management in operational environments, and documenting technical findings, requirements, defects, and recommended solutions
 * Experience working with cross-functional engineering teams to resolve system performance, integration, or user-experience challenges
 * Experience translating operational requirements into technical recommendations and engineering actions
 * Ability to communicate complex technical concepts to technical and non-technical stakeholders
 * Ability to analyze system usage, identify trends, and recommend capability improvements
 * Ability to support fielding, testing, operational assessments, and user adoption activities
 * Secret clearance
 * Bachelor's degree in Engineering, Systems Engineering, Computer Science, Information Systems, Information Technology, or a technology field

Nice If You Have:

 * Experience supporting NAVAIR, Navy, DoD, or other federal mission systems programs
 * Experience with systems engineering lifecycle processes, including requirements management, integration, testing, deployment, and sustainment
 * Experience supporting software development, DevSecOps, Agile delivery, or digital engineering initiatives
 * Experience with Digital Engineering or MBSE Tools
 * Experience with issue tracking, configuration management, and requirements management tools
 * Knowledge of systems architecture, data flows, interfaces, and enterprise integration concepts

## Description

As a Solution specialist, you understand that successful capability delivery requires more than technical expertise. It demands close collaboration with users, operators, and engineering teams to ensure mission systems perform as intended in real-world environments. At Booz Allen, you'll serve as a key interface between end users, program stakeholders, and technical teams, helping drive the successful integration, adoption, and operational effectiveness of a critical mission solution.

We're looking for a specialist who combines strong technical acumen with the ability to engage directly with customers and stakeholders. In this role, you'll leverage your understanding of system architecture, operational workflows, and product capabilities to analyze issues, identify root causes, and drive technical solutions. You'll work alongside users to understand mission requirements, evaluate system performance, and translate operational needs into actionable recommendations for engineering teams.

As a visible representative of the program, you'll help bridge the gap between customer expectations and technical implementation. You'll provide technical guidance, support system integration and fielding activities, coordinate issue resolution efforts, and ensure complex challenges are routed to the appropriate engineering subject matter experts. Your ability to understand both the operational and technical perspectives will directly contribute to mission success and continuous capability improvement.