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# CRM Analyst

- **Company:** Garden Life Development, LLC
- **Location:** Goldsboro, NC, United States
- **Salary:** $52,000 - $89,440
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Data Analysis, Customer Data Management, Microsoft Dynamics, Power BI, Hubspot
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/crm-analyst-goldsboro-nc--0ae69692-dd58-486a-8e1e-ea32b4a69558

## About the Role

Customer Relationship Management (CRM), Analysis Skills, Customer Relationship Management (CRM) Systems, Customer Relationship Management (CRM), Data Analysis, Customer/Client Research, Strategic Analysis, Trend Analysis, Reporting Dashboards, Metrics, * Experience working with a CRM platform such as Microsoft Dynamics 365 (see experience levels below)

 * Reporting and data analysis skills
 * Requirements and process-mapping experience
 * Bachelor's degree in a related field, or an equivalent combination of education and experience. Degrees and certifications are verified before placement.

Nice to have

 * Dynamics 365 functional certifications
 * Power BI reporting experience

Tools you may use: Microsoft Dynamics 365, Power BI, Excel, HubSpot

Experience levels

 * Junior: 1-3 years
 * Mid-Level: 3-5 years
 * Senior: 5-7 years
 * Expert: 7+ years, * Experience working with a CRM platform such as Microsoft Dynamics 365 (see experience levels below)
 * Reporting and data analysis skills
 * Requirements and process-mapping experience
 * Bachelor's degree in a related field, or an equivalent combination of education and experience. Degrees and certifications are verified before placement.
 * Dynamics 365 functional certifications
 * Power BI reporting experience

## Description

CRM Analysts help organizations get more value from their customer relationship management systems. You'll analyze data, build reports, improve workflows, and support users.

Also known as: Customer Data Specialist, CRM Strategy Analyst, CRM Reporting Specialist

What you'll do

 * Analyze CRM data to find trends and opportunities
 * Monitor system usage and keep data accurate and consistent
 * Work with stakeholders to customize workflows and processes
 * Build and maintain dashboards and reports on key metrics
 * Share actionable insights with service and outreach teams
 * Train users on CRM best practices
 * Troubleshoot CRM issues and support users