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# IT Field Service Technician

- **Company:** INSIGHT RECRUITING, LLC
- **Location:** Columbus, NE, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Networking Basics, Break Fix, Computer Equipment, Information Technology
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-field-service-technician-columbus-ne--2a05915b-641a-4ee4-bf36-ae69d509eb2f

## About the Role

Technical Support, On Site Support, Identify Issues, Technical Support, On Site Support, Business Support, Team Player, Willing to Travel, Mobile Devices, Printers, * Previous professional IT support, desktop support, or field service experience preferred. Candidates with approximately 1–2 years of relevant experience are encouraged to apply.

 * Hands-on experience troubleshooting computer hardware, software, and common business technology.
 * Familiarity with Windows environments, Microsoft 365, printers, mobile devices, and basic networking concepts.
 * Strong problem-solving skills and the ability to work independently.
 * Excellent customer service and communication skills, with a professional and approachable manner.
 * Ability to manage competing priorities, stay organized, and document work accurately.
 * Valid driver's license and willingness to travel to customer locations throughout the region.
 * Ability to safely lift and install equipment weighing up to 50 pounds., * Experience supporting multiple business customers or working for a managed IT services provider (MSP).
 * Experience with workstation deployments, hardware upgrades, and technology refresh projects.
 * CompTIA A+, Network+, or Microsoft certifications.

## Description

Are you an IT professional who enjoys hands-on troubleshooting, working directly with customers, and having variety in your day? We're partnering with a growing, Nebraska-based technology services company seeking an IT Field Service Technician to support businesses and organizations throughout the region.

This is an opportunity to join a collaborative, close-knit team where employees are encouraged to develop their technical skills and grow professionally. You'll work with a variety of customers, technologies, and environments, gaining experience that can lead to more advanced IT support and engineering opportunities.

What You'll Do

 * Travel to customer locations to install, configure, troubleshoot, and support computers, printers, mobile devices, and other business technology.
 * Perform workstation installations, hardware replacements, equipment upgrades, and technology refresh projects.
 * Assist customers with hardware, software, connectivity, and general IT support issues.
 * Support office moves and technology equipment relocations.
 * Troubleshoot issues involving Microsoft 365, printers, scanners, mobile devices, and basic network connectivity.
 * Verify that equipment and systems are functioning properly before completing service visits.
 * Maintain accurate documentation of service activities and communicate updates to customers and internal team members.
 * Collaborate with other IT professionals to resolve technical issues and escalate more complex problems when needed.
 * Provide remote technical support and assist with incoming service requests when not working at customer locations., This is a full-time, in-person position based in Columbus, Nebraska, with a Monday–Friday schedule of 8:00 AM–5:00 PM. The position involves a combination of customer site visits and remote technical support, with approximately 30–40% of the work performed at customer locations. A company vehicle is provided for business travel.