> Markdown version of [/jobs/ext/4706555-end-user-technology-specialist](https://www.wearedevelopers.com/jobs/ext/4706555-end-user-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# End User Technology Specialist

- **Company:** Landry's, Inc.
- **Location:** Houston, TX, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Microsoft Software, Azure Active Directory, Software Deployment, Peripherals, Microsoft InTune, Deployment Automation
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/end-user-technology-specialist-houston-tx--900ea607-6f44-4770-8d48-3b56c4514832

## About the Role

Technical Support, Help Desk, Mobile Devices, Computer Workstations, Microsoft Product Family, Customer Service Management, Peripheral Hardware, Testing, Customer Relations, Identify Issues, * 1-3 years of experience in Help Desk, desktop support, IT support, or a similar end-user technology role.

 * Strong troubleshooting skills supporting Windows devices, Microsoft 365, common business applications, peripherals, and mobile devices.
 * Experience with or exposure to Microsoft Intune and mobile device management (MDM) strongly preferred.
 * Experience with device provisioning, enrollment, deployment, software installation, or endpoint lifecycle management preferred.
 * Familiarity with Microsoft Entra ID, Windows Autopilot, or similar endpoint technologies is a plus.
 * Strong customer service and interpersonal skills, with the ability to work effectively with employees across different roles and levels of technical experience.
 * Strong organization, communication, ownership, and follow-through.
 * Ability to troubleshoot unfamiliar problems, research solutions, and know when to collaborate or escalate.
 * Demonstrated interest in continued technical development and growing into more advanced endpoint management responsibilities.

## Description

The End User Technology Specialist provides hands-on technology support and execution across the organization, helping ensure employees have the devices, applications, and technology they need to be successful.
This role bridges traditional end-user support with endpoint management and technology deployment. The Specialist works directly with employees and IT teams to deliver device deployments, replacements and upgrades; support Windows workstations and mobile devices; assist with hardware and software rollouts; and support the ongoing management of endpoints through Microsoft Intune and related technologies.
Responsibilities:

 * Provide hands-on support for Windows workstations, mobile devices, peripherals, applications, and other end-user technology.
 * Coordinate and execute device provisioning, deployments, replacements, upgrades, and lifecycle activities.
 * Support endpoint and mobile device management through Microsoft Intune and related Microsoft technologies.
 * Assist with device enrollment, configuration, application deployment, compliance, and troubleshooting.
 * Support technology deployments and initiatives across corporate and field locations.
 * Work directly with employees to troubleshoot issues and deliver a positive, customer-focused support experience.
 * Coordinate with the Help Desk and other IT teams when work requires additional technical expertise or cross-team support.
 * Maintain accurate device, asset, and deployment information throughout the technology lifecycle.
 * Take ownership of assigned work from initial request through successful completion, including communication and follow-up with impacted employees.
 * Develop increasing knowledge of endpoint management, automation, and engineering practices while working alongside End User Technology engineering resources.
 * Identify opportunities to improve support processes, device deployment, and the overall employee technology experience., This role offers a development path for an IT support professional interested in expanding into endpoint management and engineering. The End User Technology Specialist will work closely with experienced technical resources while gaining hands-on experience with Microsoft Intune, device management, enterprise deployments, and the technologies used to manage the modern workplace.