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# Controls Support Engineer

- **Company:** Schaefer Systems International, Inc.
- **Location:** York, PA, United States
- **Contract:** Permanent contract
- **Skills:** .NET Framework, AutoCAD, Encodings, Ethernet, Monitoring of Systems, Uptime, Profibus, System Testing, Eplan
- **Published:** November 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87d24de794c71875

## About the Role

* Bachelor's degree in Engineering or an equivalent combination of education and relevant technical experience.
 * Experience supporting PLCs, Siemens S7 PLCs, or .NET-based automation systems.
 * Knowledge of industrial automation equipment, including conveyors, automated cranes, packaging systems, and drive technologies.
 * Familiarity with industrial communication networks such as Ethernet, AS-i, and PROFIBUS.
 * Experience with AutoCAD or EPLAN is preferred.

## Description

The Controls Support Engineer provides onsite technical support for automated material handling systems in warehouse and distribution center environments. This role troubleshoots, maintains, and supports PLC-controlled automation equipment while working closely with customers, software developers, and cross-functional teams to maximize system uptime, reliability, and operational performance., * Troubleshoot, repair, and support Programmable Logic Controllers (PLC), Material Flow Systems (MFS), and automation equipment, including sensors, scanners, motors, frequency inverters, encoders, and visualization systems.

 * Diagnose system faults and production issues through root cause analysis, system testing, and corrective actions to restore equipment operation and minimize downtime.
 * Monitor system performance, analyze operational reports, and identify opportunities to improve reliability, efficiency, and overall system performance.
 * Collaborate with onsite personnel, software developers, customers, and global support teams to resolve technical issues, communicate system status, and ensure continuous system operation.
 * Maintain accurate documentation, help-desk tickets, and technical records while developing training materials and providing technical guidance to internal teams and customers.