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# Counselor Case Manager - Spark CSS Worcester

- **Company:** Behavioral Health Network, Inc.
- **Location:** Worcester, MA, United States
- **Experience:** Starter
- **Salary:** $44,720 - $50,960
- **Contract:** Permanent contract
- **Skills:** Cascading Style Sheets (CSS), Text Processing, Apache Spark, Electronic Medical Records
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/counselor-case-manager-spark-css-worcester-worcester-ma--c1901770-3974-407f-8f60-f80d208b39d8

## About the Role

Case Management, CSS (Cascading Style Sheet), Behavioral Health, Case Management, Healthcare, CSS (Cascading Style Sheet), Healthcare Providers, Mentoring, Team Player, Employee Assistance Plan, * High school diploma or GED required; associate degree or higher preferred.

 * At least one to three years of experience working in a substance-use treatment environment required.
 * Knowledge of substance-use disorders, withdrawal and stabilization needs, recovery-oriented care, case management, treatment planning, relapse-prevention support, and community resources.
 * Commitment to empowerment, personal growth, human rights, dignity, safety, and community integration for individuals served.
 * Two years of sustained recovery preferred for candidates drawing on personal recovery experience.
 * Strong interpersonal, group-facilitation, verbal, and written communication skills, including the ability to respond professionally during stressful and high-acuity situations.
 * Strong organization, time-management, documentation, and follow-through skills, with the ability to manage multiple priorities and urgent needs.
 * Familiarity with internet, email, word-processing, agency communication, and electronic health record systems.
 * Valid driver''s license required, along with the ability to complete required driving training and support transportation when assigned.
 * Ability to work the assigned essential-staff schedule in a 24-hour residential program and meet the physical requirements of the role, including lifting or carrying up to 25 pounds, with or without reasonable accommodation.

## Description

* Provide direct counseling, case management, and recovery support to individuals receiving structured residential treatment within Clinical Stabilization Services (CSS).
 * Manage an assigned caseload, meet with individuals at the frequency required by their level of care, and build therapeutic relationships that promote stabilization, recovery, and independence.
 * Complete admission and discharge documentation and develop individualized assessments, treatment plans, safety plans, relapse-prevention strategies, and related service documentation with individuals and the treatment team.
 * Coordinate continuing-care and discharge planning, connecting individuals with outpatient treatment, medication services, recovery supports, housing, healthcare, benefits, and other community resources.
 * Facilitate psychoeducational, recovery-focused, and family groups and document participation, progress, and services accurately in the electronic health record.
 * Participate in multidisciplinary treatment-team meetings and collaborate with clinical, nursing, recovery-support, and program leadership to ensure integrated, high-quality care.
 * Monitor program activities and support individuals in following treatment and safety expectations through respectful, trauma-informed, person-centered approaches.
 * Respond appropriately to critical incidents, behavioral or medical concerns, and emergencies; use on-call support when needed and promptly report safety or environmental concerns.
 * Maintain complete, accurate, and timely electronic health records, incident reports, transportation requests, and other required program documentation.
 * Protect confidentiality under HIPAA and 42 CFR Part 2, follow licensing and funding requirements, complete required training and supervision, support transportation as needed, and perform other assigned duties.