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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer - **Company:** PowerSchool - **Location:** Plano, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Border Gateway Protocol, Spanning Tree Protocols, Cloud Computing, Computer Networks, Dynamic Host Configuration Protocol, Network Address Translation, Domain Name System (DNS), VMware ESX Servers, Trunking, Monitoring of Systems, Internet Protocol Security (IP SEC), IPv4, IP Routing, Subnetting, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Name Server, Network Architecture, Network Diagrams, Network Monitoring, Routing, Packet Analyzer, Pearson PowerSchool, TCP/IP, Virtual Local Area Networks, VMware VSphere, Wide Area Networks, Diagnostic Tools, Computer Networking Systems, HybridCloud, Firewalls (Computer Science), Network Support, Fortinet, Routing & Switching, Route53, Firewall Services Module, Cisco - **Published:** November 13, 2026 - **Apply:** https://www.careerbuilder.com/job-details/network-engineer-plano-tx--707df890-1500-4741-809b-632666334ef5 ## About the Role Network Architecture/Engineering, Cloud Computing, Network Support, Technical Support, Risk, Problem Solving Skills, Network Architecture/Engineering, Cisco Network Systems, Amazon Web Services (AWS), Hybrid Cloud, You do not need to know every technology in our environment. We are looking for someone with strong networking fundamentals, practical troubleshooting ability, and the judgment to know when to solve independently, collaborate, or escalate., * 3+ years of hands-on experience supporting, administering, or engineering enterprise networks, preferably in a multi-site environment. * Hands-on experience supporting Cisco Meraki in a production environment, including Meraki Dashboard and enterprise switching, wireless, security, and connectivity. * Practical experience with Cisco enterprise switching and routing technologies. * Strong understanding of TCP/IP, IPv4 subnetting, VLANs, switching, routing, STP, DNS, DHCP, NAT, firewalls, VPNs, and IPsec. * Working knowledge of BGP and the ability to troubleshoot common routing and route-propagation issues. * Experience supporting AWS networking concepts such as VPCs, subnets, route tables, Security Groups, and hybrid or site-to-site connectivity. * Ability to troubleshoot methodically using logs, monitoring tools, routing information, diagnostic utilities, and packet captures. * Clear written and verbal communication skills, including the ability to explain technical issues and business impact to both technical teams and business leaders. * Demonstrated ownership, judgment, discretion, and follow-through when supporting high-visibility or business-critical issues. Even Better If You Have * Experience with Fortinet or another next-generation firewall platform. * Experience with AWS Transit Gateway, Route 53, SD-WAN, public DNS, or hybrid-cloud networking. * Experience supporting a global or geographically distributed enterprise network. * Working knowledge of VMware vSphere or ESXi, Windows Server, or adjacent infrastructure technologies that help distinguish network issues from compute or application issues. * Relevant certifications such as CCNA, Cisco Meraki Solutions Specialist, or an AWS Associate-level certification. ## Description As a Network Support Engineer, you will be a hands-on member of PowerSchool's global network team, helping keep our offices, people, and cloud environments securely connected. This is a Level 2 network engineering role built around ownership and problem solving. When a network issue occurs, you will take responsibility for understanding what is happening, isolating the cause, restoring service, and seeing the issue through resolution. You will independently resolve issues within your level and partner with a Senior Network Engineer when the complexity, risk, or architecture requires deeper expertise. Our enterprise environment is primarily built on Cisco Meraki, supported by Cisco networking technologies and an expanding AWS cloud footprint. You will work across all three while developing deeper experience in hybrid and cloud networking as PowerSchool continues evolving its infrastructure. Because you will be onsite in our Plano office, this is also a highly visible role. You will support employees and senior executives directly, including C-level leaders, where technical skill matters just as much as responsiveness, judgment, communication, and follow-through. What You'll Do * Own Level 2 network incidents from initial triage through diagnosis, remediation, validation, documentation, and closure. * Troubleshoot complex connectivity and performance issues and escalate higher-risk or architecture-level problems with clear findings, diagnostics, and recommended next steps. * Administer and troubleshoot our Cisco Meraki environment, including switching, wireless, security appliances, VLANs, SD-WAN, VPNs, firewall policies, and enterprise connectivity. * Support Cisco enterprise networking across switching and routing environments. * Troubleshoot network issues across Layers 1 through 3, including TCP/IP, VLANs, trunking, spanning tree, routing, DNS, DHCP, NAT, firewalls, VPNs, and IPsec. * Support AWS and hybrid-cloud connectivity, including VPCs, subnets, route tables, Security Groups, Transit Gateway, Route 53, and Site-to-Site VPN connectivity. * Provide high-touch onsite network support to senior executives and business leaders, communicating technical issues, business impact, actions underway, and next steps in clear language. * Monitor network health and performance, respond to alerts, investigate degradation, and use logs, packet captures, monitoring data, and diagnostic tools to identify root causes. * Partner with teammates across PowerSchool's global network organization and provide backup coverage when colleagues in India, the UAE, Mexico, and other locations are unavailable. * Support network changes and projects, including hardware refreshes, office infrastructure, migrations, circuit installations, and ISP or vendor coordination. * Maintain accurate network diagrams, configurations, troubleshooting documentation, inventory, knowledge articles, and operational runbooks.