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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Poms Corporation - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $180,000 - $220,000 - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Microsoft Azure, Biometrics, Cascading Style Sheets (CSS), Cloud Computing, Code Review, Cursor, Software Debugging, File Transfer, Fraud Prevention and Detection, Network Security, Software Architecture, Next.js, Web Application Security, Systems Integration, TypeScript, WebRTC, Postman, GitHub Copilot, ReactJS, Large Language Models, Claude Code, Deep Web, AI Coding Agents, Agentic-AI, Vue.js, Webpack, AngularJS, Information Technology, Playwright, SAP S/4HANA, Data Management, JestJS, Restful APIs, Model Context Protocol, Es2015, Api Management - **Published:** November 13, 2026 - **Apply:** https://www.builtincolorado.com/job/senior-solutions-engineer/12205806?handler=ApplyRedirect ## About the Role * 5+ years in a customer-facing technical role, such as solutions, integration, or support engineering, ideally in enterprise SaaS. * Bachelor's degree in Computer Science or a related field, or equivalent practical experience. * Advanced JavaScript (ES6+) and TypeScript, HTML, and CSS, with experience in a modern framework such as React (including Next.js), Angular, or Vue.js, and an understanding of how client-side SDKs behave in server-rendered apps. * Strong REST API and webhook integration and debugging skills, including browser dev tools, network traces, logs, and API clients such as Postman. * Experience integrating and troubleshooting third-party web SDKs. * Solid grasp of web security: CORS, Content Security Policy, CSRF, XSS, OAuth 2.0 / OpenID Connect, and JWT. * Proficiency with Git and the modern JavaScript toolchain, such as npm or pnpm and Vite. * Hands-on use of AI coding assistants, such as GitHub Copilot, Cursor, or Claude Code, to speed up debugging, code review, and sample integrations, with the judgment to verify what they produce. * Responsible use of AI tools in customer work: you know what data can and cannot be shared, in line with security and privacy policies. * Understanding of software architecture and system integration patterns. * Clear communication with both engineers and business stakeholders. * Professional fluency in English and Spanish. * Willingness to travel when required. Nice to Have * Experience with identity verification, KYC, fraud prevention, or biometrics. * Understanding of AI-driven fraud, such as deepfakes, injection attacks, and synthetic identities. * Familiarity with cloud platforms and CI/CD pipelines. * Experience with testing frameworks such as Vitest, Jest, or Playwright. * Experience building with LLM APIs, AI agents, or the Model Context Protocol (MCP) to automate workflows or internal tools. * Experience with browser camera and media APIs, such as getUserMedia and WebRTC, across desktop and mobile browsers. * Background in networking, security, or compliance. * Experience writing developer documentation or building internal tools. ## Description As a Senior Solutions Engineer - Web on our post-sales team, you'll make sure every customer integration of the Incode platform is successful, reliable, and scalable. You'll guide enterprise customers from kickoff to go-live, keep their live integrations healthy as the platform evolves, and bring the voice of the customer to Product and Engineering. What You'll Own & Drive Integration Delivery * Guide enterprise customers through the end-to-end integration of Incode's platform, SDKs, and APIs, from kickoff to go-live. * Train customer technical teams and translate their use cases into the right platform integration. * Provide technical guidance, such as web application architecture design, when customers need it. * Assess custom and feature requests, and work with internal teams to deliver the ones we take on. Production Support * Serve as the advanced escalation point for issues in live integrations: reproduce, find the root cause, and drive the fix. * Guide customers through troubleshooting and resolving issues in their own integration code. * Partner with Incode Engineering to diagnose and resolve platform issues, escalating with clear, actionable detail. Integration Health * Review upcoming platform releases and anticipate their impact on customers. * Proactively review customer integrations to improve performance. * Lead customers through upgrades, migrations, and deprecations. Team and Platform * Contribute to our developer documentation and code samples. * Mentor fellow engineers and share best practices. * Build internal tools that make the team more efficient. * Advise customers and internal teams on technical capabilities when needed. The Qualities That Set You Apart Customer-Centric Engineer - You take ownership of every integration and don't rest until the customer is live and stable. Deep Web Technologist - You have a strong command of modern JavaScript, SDKs, and web security - and you're energized by complex integration puzzles. Clear Communicator - You translate engineering concepts into plain language for business stakeholders and provide precise technical detail when escalating internally. Proactive Partner - You anticipate platform changes, flag risks early, and lead customers through transitions before they become incidents., * Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. * Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. * Ownership & Autonomy - Operate like a founder with the resources of a unicorn. * Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: * High performance * Freedom & responsibility * Context, not control * Highly aligned, loosely coupled * Continuous Feedback * Promotions & Development * Learn more about Life at Incode! Benefits & Perks: * Flexible Working Hours & Workplace * Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know-we'll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode's application, recruitment, and hiring processes., Senior Solutions Engineer serving as a technical partner across pre-sales and post-sales activities. Responsibilities include discovery, solution design, product demonstrations, proof-of-concepts, implementation planning, onboarding, integrations, customer training, technical documentation, feedback collection, and expansion support. The role requires collaboration with Sales, Customer Success, Product, Engineering, and Data teams while supporting financial institutions and fintechs using AI-powered KYB, KYC, AML, fraud detection, and identity verification solutions., Supports enterprise sales by partnering with Account Executives, leading discovery, delivering tailored demonstrations, translating customer challenges into solutions, and influencing executive buying decisions. The role requires expertise in value-based selling, solutions engineering, complex enterprise sales cycles, APIs, integrations, and technical solution design, while collaborating with Product, Engineering, Customer Success, and Marketing. Travel of 30% or more is required., Lead strategic presales architecture and technical engagements for State, Local, and Higher Education customers across North America. Design secure hybrid integration and modernization strategies, support RFPs and public procurement evaluations, lead proofs of value, and communicate with technical and executive stakeholders. Coordinate internal specialists and partners across iPaaS, API Management, master data management, and AI initiatives while addressing public-sector compliance, data sovereignty, runtime infrastructure, and network security requirements. Top Skills: Api GatewayApi ManagementApplication IntegrationAWSAws GovcloudBoomi AtomsBoomi DatahubBoomi Event StreamsBoomi MoleculesCanvasCgi AdvantageCisspCjisEdiEllucian BannerEllucian ColleagueFedrampFerpaGraphQLHipaaHybrid IntegrationInfor Public SectorIpaasKafkaManaged File Transfer (Mft)Master Data ManagementAzureMicrosoft Azure GovernmentNist Sp 800-53RabbitMQRag AiRestSalesforce Education CloudSalesforce Government CloudSAPSap S/4Hana Public SectorSnowflakeSoapStaterampTogafTyler TechnologiesWorkday What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute