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# Enterprise Application Support & Configuration Specialist - 3710608

- **Company:** LIGHTHOUSE
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $72,800 - $83,200
- **Contract:** Temporary to permanent
- **Skills:** Amadeus CRS, Application Configuration Access Protocols, Information Systems, Oracle CRM, Server Administration, Enterprise Software Applications, Infor, User Accounts
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/enterprise-application-support-configuration-specialist-3710608-ny--f12656bc-8e14-43b4-a64a-3923b44d7d5d

## About the Role

Enterprise Applications, Software Administration, Enterprise Applications, Software Administration, Legal, Content Management, Time Management, Regulatory Compliance, User Account Administration, People Management, * 2-3 years of experience supporting hospitality applications (POS, catering, CRM, or enterprise software)

 * Direct experience with hospitality industry software such as Infor, Reserve, Ivy, Caterease, Catertrax, Ungereboeck, Tripleseat, Amadeus, Spoonfed, or Oracle Sales & Catering
 * Proven experience with menu planning, F&B operations, or application configuration in hospitality environments
 * Strong customer service orientation with a user-focused approach to application support
 * Highly organized and detail-oriented with ability to manage multiple priorities and deadlines
 * Strong written and verbal communication skills with ability to explain technical concepts in clear business language
 * Associate or Bachelor's degree in information systems, hospitality, business, or related field; equivalent experience considered
 * Proficient in Microsoft Office suite of products

## Description

Lighthouse Technology Services is partnering with our client to fill their Enterprise Application Support & Configuration Specialist position! This is a 9 month contract with possible extension and/or conversion and will be remote in United States.

?This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

 * Provide Level 1 and Level 2 application support for configuration requests, user access, and system issues
 * Build and maintain F&B menus and application configurations across enterprise suites and catering venues
 * Establish and enforce enterprise configuration standards for menus, pricing, financial data, and legal language
 * Manage application content updates including menu items, descriptions, service charges, and required legal information
 * Coordinate seasonal planning timelines, submission deadlines, and configuration readiness activities across locations
 * Review and validate menu submissions for completeness, accuracy, and compliance with established standards
 * Provision and maintain user accounts, roles, and permissions in accordance with access standards
 * Facilitate process training and provide guidance to location operators through communication and training channels
 * Troubleshoot application defects and configuration issues, document findings, and coordinate resolution with users
 * Support recurring access reviews and audits to ensure appropriate and compliant system access
 * Partner with Product teams to support enhancements, testing, issue resolution, and continuous improvement