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# IT Support Technician (Part-Time)

- **Company:** SOUTH COLLEGE OF TENNESSEE LLC
- **Location:** Orlovista, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Apple Products, Apple Mac Systems, Desktop Computing, Issue Tracking Systems, Knowledge Management, Network Security, Microsoft Office, Microsoft Software, Windows Remote Assistance, Peripherals, Guidewire PolicyCenter, Information Technology, Laptops, User Administration
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-support-technician-part-time-orlando-fl--d8c48e5c-e852-4f44-9213-e8f2b1ef0f61

## About the Role

Technical Support, Help Desk, Laptop PC, Desktop PC, Peripheral Hardware, Corporate Policies, Apple, Apple iPhone, Apple MacBook, Microsoft Product Family, * Preferred: Associate degree in Computer Science or equivalent experience

Experience Required:

 * 2+ years of overall IT experience
 * 2+ years' experience supporting Microsoft Office applications, Microsoft Windows and Apple Mac OS environment
 * Knowledge of network security practices and Antivirus software
 * Exceptional analytic and problem-solving skills
 * Self-motivated and able to work across diverse technical and non-technical teams
 * Good written, verbal and interpersonal communication skills
 * Exceptional Customer-oriented attitude

Licensure

 * ITIL (foundational level, but exposure to more detail than foundation is often necessary)

## Description

* Document incoming helpdesk requests using internal ticketing system
 * Install, repair and maintain desktop and laptop computers, peripherals and related systems
 * Provide end user support via remote assistance, in person and telephone.
 * Support and enforce company information policies and procedures.
 * Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone
 * Assist in maintaining hardware and software inventory for asset management.
 * Install and support AV equipment for classrooms, conference rooms and auditoriums
 * Demonstrate broad knowledge of technology principles, practices, and procedures
 * Self-manage in a way that allows flexibility to support multiple tasks at any given time
 * Assist in updating support documents within knowledge management for the IT Services team, as well as end users
 * End-user Account Management
 * Build and maintain relationships across departments
 * Complex Cognitive activities
 * Advanced verbal and written communication often in stressful situations involving students or co-workers
 * Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace
 * Other duties may be assigned