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# Director, IT Operations

- **Company:** Dewberry Engineers Inc.
- **Location:** Fairfax, VA, United States
- **Salary:** $187,000 - $241,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Cyber Security, Information Systems, Disaster Recovery, Information Technology Operations, Internet Security, Internetworking, Computer Networking Systems, Data Storage Technologies, Information Technology, Network Server
- **Published:** November 13, 2026
- **Apply:** https://www.careerbuilder.com/job-details/director-it-operations-fairfax-va--cc48a57f-cc45-4378-8a78-c384ee2da74a

## About the Role

Management of Information Systems/Technology (MIS), Technical Support, Professional Services, QoS (Quality of Service), Customer Support/Service, Communication Skills, Data Storage, Network Systems, Internet Security, Operational Improvement, * Must have a very technical background with deep knowledge of enterprise infrastructure, including networking, servers, storage, disaster recovery, security technologies, and performance management.

 * Strong communication and stakeholder management skills, including the ability to build relationships and influence decisions across all levels of the organization.
 * Proven leadership experience managing large IT teams with the ability to inspire collaboration, accountability, and high performance.
 * Demonstrated experience managing large-scale IT operations, service delivery, operational processes, and technology initiatives.
 * Experience developing and managing operational and capital budgets aligned to organizational goals.
 * AI experience is positive.

Education & Certifications

 * Bachelor's degree in information systems, Computer Science, or a related field, or equivalent combination of education and experience.
 * ITIL experience and certification is preferred.

## Description

* Ensure effective communication, collaboration, and alignment across IT Operations, other IT teams, and external stakeholders.
 * Oversee enterprise infrastructure, including networks, systems, data storage, internet connectivity, security controls, etc. ensuring reliability, performance, availability, and compliance.
 * Establish, monitor, and improve operational metrics, service levels, standards, procedures, and documentation to drive efficiency, consistency, and continuous improvement.
 * Direct selection, implementation, enhancement, and support of business technologies and services, ensuring alignment with organizational goals and evolving business needs.
 * Partner with Cybersecurity, Compliance, etc. to implement and maintain security architecture, controls, and operational safeguards.
 * Develop and manage operational and capital budgets, ensuring effective resource allocation, cost control, and alignment with business priorities.
 * Build, mentor, and develop a high-performing team capable of delivering exceptional IT services.