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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator - **Company:** Prime Inc. - **Location:** Dublin, TX, United States - **Experience:** Experienced - **Salary:** $60,000 - $75,000 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Systems Engineering, Backup Devices, VoIP, Command-Line Interface, Cloud Computing, Information Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), Multi-Factor Authentication, IP Addressing, Microsoft Software, Virtual Local Area Networks, Wireless Access Point, Wi-Fi Technology, Scripting, Firewalls (Computer Science), Guidewire PolicyCenter, Information Technology, Network Server, Server Operating Systems & Platforms, User Accounts - **Published:** November 13, 2026 - **Apply:** https://www.careerbuilder.com/job-details/system-administrator-dublin-tx--d8e72045-1a55-42ff-a9b4-d7415369a54d ## About the Role Systems Administration/Management, Systems Administration/Management, Systems Engineering, Information Technology & Information Systems, Help Desk, Microsoft Product Family, Identify Issues, Printers, Laptop PC, Mobile Devices, * Degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience. * 2-5 years of hands-on experience in systems administration, IT administration, or desktop support. * Working knowledge of desktop and server operating systems, cloud productivity suites, and networking (IP addressing, DNS, DHCP, VLANs, Wi-Fi). * Familiarity with command-line tools or scripting is a plus. * Industry certifications in IT support, networking, or security are a plus. * Strong verbal communication skills and a patient, friendly approach when helping non-technical employees. * Ability to work independently, manage competing priorities, and keep thorough documentation. * Valid driver's license and ability to travel occasionally between company locations; ability to lift up to 50 lbs. for equipment setup. ## Description SUMMARY: Our System Administrator reports to the CIO and runs the day-to-day operation of Prime's IT environment across all locations, including end-user devices, Microsoft 365, networking, phones, servers, and backups. Working with our Senior Systems Engineer, they take over systems once they are built and are responsible for keeping them maintained, monitored, secure, and documented. They also handle escalated support issues and cover the help desk when needed. This is a hands-on role on a small team, so the right person is comfortable working independently and owning their work from start to finish., * Serve as the escalation point for support issues and provide tier 1 help desk coverage as needed; troubleshoot and resolve hardware, software, printer, and connectivity issues in person, by phone, and remotely. * Own the device lifecycle: set up, image, deploy, and retire computers, laptops, mobile devices, and peripherals for new hires, role changes, and departures. * Administer user accounts, groups, licenses, and permissions in Microsoft 365 and the company's directory, collaboration, and file-sharing services. * Maintain the IT asset inventory system, keeping device assignments, serial numbers, and warranty information current. * Administer and maintain the network across company locations, including firewalls, switches, and wireless access points; diagnose and resolve connectivity issues. * Administer the company VoIP phone system, including extensions, call routing, provisioning desk phones, and resolving call issues. * Maintain server and backup infrastructure, including patching and updates, verifying backups and restores, reviewing logs, and performing routine maintenance. * Enforce security best practices such as patching, endpoint protection, multi-factor authentication, and least-privilege access; investigate and respond to security alerts and suspicious activity. * Monitor alerts and system health across all sites and resolve issues before they affect users. * Take over new systems from the Senior Systems Engineer once built, and work with vendors on support cases and service issues. * Write and maintain clear documentation, runbooks, and checklists for systems, configurations, and procedures., * Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. * Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. * Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Is available for after-hours support or maintenance when necessary; Completes tasks on time or notifies appropriate person with an alternate plan. * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. * Communication - Explains technical issues clearly to non-technical employees; Listens and gets clarification; Responds well to questions; Writes clear, accurate documentation and procedures. * Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. * Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. * Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.