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# Desktop Support Technician

- **Company:** Iron Service Global Inc
- **Location:** Nashville, TN, United States
- **Salary:** $43,680.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Systems, Desktop Computing, Virtual Private Networks (VPN), Microsoft Office, Print Servers, Information Technology
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cc78c7bfd8f050e4

## About the Role

Do you have experience in Customer communication?, Do you have a Bachelor's degree?, * Experience with various desktop systems, operating systems, and diverse technical environments.

 * Excellent customer service orientation and verbal communication skills.
 * Experience supporting Windows operating systems, MS Office, VPN, local and network printing, notebooks, and mobile devices.
 * Ability to install software for and troubleshoot a wide range of applications.
 * Analytical thinking and problem-solving ability.
 * CompTIA A+ certification or equivalent certification
 * Flexible for travelling to remote sites or clusters
 * Provide assistance for network-related issues
 * Should be able to lift weight up to 30 lbs at waist level
 * Update the inventory of phones, peripherals, and system cards (like TDM, digital and CPU cards etc.) to network voice team.
 * Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
 * Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
 * Update the circuit inventory and vendor details for service provider to network voice team.

Desired Qualifications:

 * BS/BA in Computer Science, Information systems, or an equivalent combination of education



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