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# Technical Support Specialist

- **Company:** Yokogawa
- **Location:** Amersfoort, Netherlands (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cyber Security, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Virtual Private Networks (VPN), Networking Basics, Anti-Phishing, TCP/IP, Wide Area Networks, Wi-Fi Technology, ServiceNow IT Service Management, Peripherals, Laptops, User Administration
- **Published:** November 14, 2026
- **Apply:** https://www.adzuna.nl/details/5834765109

## About the Role

Your background includes:

 * Experience in 1st and 2nd line IT support (on-site and remote)
 * Strong knowledge of Windows environments and Microsoft 365
 * Hands-on experience with hardware troubleshooting (laptops, desktops, peripherals, meeting room systems)
 * Understanding of network fundamentals (LAN/WAN, Wi-Fi, VPN, TCP/IP, DNS, DHCP)
 * Experience with user management (Active Directory / Microsoft 365)
 * Familiarity with IT ticketing systems and SLA-driven support
 * Basic understanding of IT security practices (patching, endpoint protection, phishing awareness)

You are someone who:

 * Communicates clearly in Dutch and English
 * Takes a structured, analytical approach to troubleshooting
 * Focuses on root cause resolution, not quick fixes
 * Prioritizes effectively and works well under pressure
 * Knows when to resolve independently or escalate
 * Collaborates easily in an international environment
 * Stays curious and continuously develops your IT skills

## Description

As an IT Support Specialist in the Netherlands, you are the frontline partner for our employees, ensuring their technology works when they need it most.

You provide hands-on and remote support, resolve issues efficiently, and collaborate with European IT teams to keep systems secure, stable, and user-friendly.

You sit at the intersection of technology, user experience, and business operations - turning technical challenges into smooth, reliable solutions.

This role is for someone who:

 * Solves problems with structure and ownership
 * Enjoys helping people and making their work easier
 * Balances speed with quality and security
 * Believes IT should enable the business, not slow it down