> Markdown version of [/jobs/ext/4708691-2nd-line-it-support](https://www.wearedevelopers.com/jobs/ext/4708691-2nd-line-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 2nd Line IT Support - **Company:** RISE Technical - **Location:** Netherlands - **Salary:** €2,500 - €3,750 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Linux, Network Troubleshooting, Software Deployment, Scripting, Deployment Automation - **Published:** November 14, 2026 - **Apply:** https://www.adzuna.nl/details/5964493563 ## About the Role The ideal candidate with have a strong technical foundation in Windows, Linux & MAC administration, as well as proven excellent quality of service. You will have experience in network troubleshooting and are ITIL Foundation certified. Clear communication is essential, as well as fluency in English and conversational proficiency in Dutch., * Strong technical foundation in Windows, Linux & MAC administration * Skilled with scripting, deployment tools and APIs * Experience performing basic network troubleshooting * ITIL Foundation certified * B1 proficiency in Dutch * Fluent proficiency in English ## Description * Design and implement scripting/tool-based automation for repetitive tasks (device provisioning, user lifecycle, and software deployment) * Troubleshoot and resolve IT incidents * Develop knowledge articles and SOPs * Ensure all endpoint assets are accurately recorded, managed, maintained, and compliant * Perform network troubleshooting * Collaborate with network teams to ensure secure and consistent endpoint connectivity