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# Production Support Engineer

- **Company:** Sky UK
- **Location:** Isleworth, United Kingdom (Remote available)
- **Salary:** £37,841
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Computer Networks, Graphics Software, Software Systems
- **Published:** November 14, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5965577813

## About the Role

* A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent

 * A strong understanding of the technical elements of a broadcast tv chain - encompassing both older traditional and more modern IP, Software solutions

 * Solid/extensive experience working in a support role within Broadcast Engineering

 * A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching

 * Good knowledge of Broadcast IP standards and implementation including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP

 * Knowledge of graphics systems (VizRT, Chyron would be beneficial)
 * Experience of Microsoft Windows systems, win10/11, server 2012-2022
 * Competent with IT and computer networking for fault finding
 * Working Knowledge of Active Directory
 * Fault investigation and Log interrogation

## Description

As part of the onsite UK Production Engineering support shift team, you will be looking after day-to-day systems and projects - from maintaining graphic systems & incoming data workflows to reactive video & audio related technical issues. Working across Sky News, Sports News, and the high-profile Sporting channels, you will be able to offer support and knowledge for smooth productions.

What you'll do

 * Provide reactive first line support to Sky's TV Production, Graphics and Post Production Facilities, which include all programming and events such as Sky News, Sky Sports News, F1, Football, Cricket, EFL, Golf, Tennis, Racing, Netball, Rugby and many other key productions

 * Work a regular shift pattern formed of Associate/Junior Engineers, Engineers & Senior Engineers

 * Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large Television Production & Post Production facility

 * Create & update tickets for every task, working these through to resolution

 * Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting

 * Proactive maintenance & monitoring of hardware, software and mechanical systems in a broadcast environment