> Markdown version of [/jobs/ext/4711066-implementation-consultant](https://www.wearedevelopers.com/jobs/ext/4711066-implementation-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Implementation Consultant

- **Company:** Modern Campus
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Confluence, JIRA, Microsoft Office, Microsoft Visio, Software Engineering, Product Software Implementation Methods, Information Technology
- **Published:** November 14, 2026
- **Apply:** https://startup.jobs/implementation-consultant-modern-campus-10762875

## About the Role

· 3-5 years' experience of working in a professional services capacity with clients and internal teams on large scale software implementation projects

· Strong interest in and passion for coaching and mentoring clients

· Ability to develop and maintain strong client relationships

· Ability to quickly grasp, articulate and document complicated business & technical issues

· Must be an independent, self-motivated, and high energy individual that will take charge and exercise their problem-solving skills

· Ability to effectively multi-task, prioritize, reprioritize and think quickly on their feet

· Excellent communication skills, both verbal & written, and have strong influencing skills.

· Excellent teamwork skills

· Strong implementation project management skills including the ability to multi-task and juggle competing priorities

· Demonstrated aptitude in business analysis and project management.

· Adapting and meeting the expectations of challenging customers and the ability to navigate and adapt to shifting requirements, timelines, and priorities

· Excellent attention to detail

· University or College Degree (Computer Science or Business preferred but not critical)

· Familiarity with the entire software development lifecycle

· Advanced knowledge of Microsoft Office, Visio, Jira, Confluence

## Description

The Implementation Consultant will guide and assist clients with the planning, design, build & implementation of Lifelong Learning software.

Responsibilities

· Lifelong Learning implementation projects once sufficient product and implementation process knowledge has been acquired.

· Play an active role in all phases of our clients' implementations of the Lifelong Learning software including project initiation, requirements gathering, implementation, training, user acceptance testing and go live planning.

· Lead customer workshops, stimulate customer engagement, document client requirements, and work with the Director, Program Management & Project Delivery to determine how the system can be designed and configured to meet them.

· Act as the primary contact for the client, answering any product or implementation questions.

· Triage issues and provide first level support, identifying issues where support may be required by a senior consultant.

· Independently prepare and lead project status calls with the client. Track their progress through the implementation process, identifying key activities over the next 2-3 weeks. Your project management tasks will include providing status reports (both internal and client facing), updating the project plan, presenting during steering committee meetings, and timely reporting on key project metrics.

· Proactively identify risks, issues, and mitigation strategies on projects within your portfolio.

· Responsible for requirements gathering, analysis, design and documentation for customer change requests.

· Play a key role in reviewing, updating and improving our internal documentation, client-facing materials and project delivery methods.

· Address as many requirements and gaps as possible via "configuration" rather than "customization". If customizations are required, develop detailed business user requirements and specifications.

· Identify necessary changes to existing business processes as a result of decisions that the client may make over the course of the implementation.

· Explain to client what business processes the proposed solution expects and encourages and drives change within the customer's organization to suit it.

· Delivers on-site or remote train-the-trainer training for clients as well as post Go Live Operational Health Checks.