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# IT Manager (Infrastructure)

- **Company:** Robert Half
- **Location:** Madison, WI, United States
- **Experience:** Experienced
- **Salary:** $120,000
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Cyber Security, IT Management, Information Technology Operations, Computer Networking Systems, Information Technology, Microsoft Business Central
- **Published:** November 14, 2026
- **Apply:** https://dejobs.org/x/x/0304B4270E8D4B78851699FAEB8A0CD6/job/

## About the Role

* Associate or bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
 * 8+ years of progressive IT experience supporting infrastructure, systems, and end users.
 * 3+ years of IT management experience preferred, with demonstrated success leading teams and driving accountability.
 * Strong technical knowledge of networking, systems administration, IT infrastructure, and cybersecurity fundamentals.
 * Experience with Cisco networking, Microsoft 365, Active Directory, and Windows-based environments.
 * Experience managing IT projects, implementing process improvements, and coordinating cross-functional initiatives.
 * Strong leadership, communication, and problem-solving skills with the ability to work effectively across all levels of an organization.
 * Experience with Microsoft Dynamics 365 Business Central is a plus.
 * ITIL, PMP, or other relevant technical or management certifications are a plus.

## Description

Robert Half is seeking an experienced IT Manager for a company in Madison, WI to lead day-to-day IT operations, oversee infrastructure and end-user support, and drive accountability across the IT team. This is a hands-on leadership position with a strong emphasis on people management, process improvement, and ensuring reliable IT services across multiple locations.

The ideal candidate has a strong technical background in infrastructure and systems administration, along with proven experience managing IT teams, establishing standards, and improving service delivery.

Responsibilities

 * Lead a team of IT professionals responsible for Help Desk, Systems Administration, and infrastructure support.
 * Drive team productivity, accountability, and performance through clear expectations, established standards, and consistent processes.
 * Oversee IT infrastructure, including networks, servers, storage, endpoints, and business-critical systems.
 * Ensure the reliability, security, and performance of IT systems while identifying opportunities for improvement.
 * Manage IT projects, including planning, resource allocation, timelines, budgets, and communication with stakeholders.
 * Establish and improve IT support processes, service levels, escalation procedures, and operational best practices.
 * Provide technical guidance and serve as an escalation point for complex infrastructure and end-user support issues.
 * Partner with business leaders, internal teams, and external vendors to align IT services with operational needs.
 * Mentor and develop team members, encouraging professional growth, collaboration, and continuous improvement.
 * Maintain strong relationships with employees and IT staff across multiple company locations.