> Markdown version of [/jobs/ext/471284-field-service-technical-support-specialist-autonomous-robotic-equipment](https://www.wearedevelopers.com/jobs/ext/471284-field-service-technical-support-specialist-autonomous-robotic-equipment). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Service & Technical Support Specialist - Autonomous/Robotic Equipment - **Company:** Colorado Golf & Turf, Inc. - **Location:** Littleton, CO, United States - **Salary:** $52,000.0 - **Contract:** Permanent contract - **Skills:** Computing Platforms, Computer Literacy, Global Positioning Systems (GPS), Microsoft Office, Software Configuration Management, Workday - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=14d20e970d701c9f ## About the Role Do you have a valid Driver's License license?, Do you have experience in Technical Proficiency?, The ideal candidate is technically minded, mechanically inclined, highly organized, customer-focused, and eager to learn emerging technologies. While prior experience with autonomous equipment is not required, candidates must possess strong problem-solving skills, excellent communication abilities, and the aptitude to learn software-based diagnostic systems and advanced equipment technologies., * Strong mechanical aptitude and troubleshooting ability. * Demonstrated ability to learn and utilize technology and software platforms. * Excellent communication and customer service skills. * Strong organizational and administrative skills. * Professional appearance and demeanor. * Ability to work independently and manage multiple priorities. * Valid driver's license with an acceptable motor vehicle record. * Ability to tow a trailer or willingness to learn. * Proficiency with email, Microsoft Office, and basic computer systems. Physical Requirements * Frequently lift and move up to 75 pounds. * Work indoors and outdoors in varying weather conditions. * Stand, walk, bend, kneel, climb, and perform physical labor throughout the workday. * Operate vehicles, trailers, tools, equipment, and diagnostic devices safely. ## Description Colorado Golf & Turf is seeking a Technical Support Specialist to support the installation, setup, demonstration, troubleshooting, repair, and customer training of autonomous mowing equipment and other allied product lines. This position serves as a technical resource for both customers and internal team members, helping ensure equipment is properly installed, maintained, and operating at peak performance., Technical Support & Diagnostics * Diagnose and repair autonomous mowing equipment in the field and shop. * Utilize manufacturer diagnostic software, including Husqvarna Service Hub, to troubleshoot and resolve equipment issues. * Perform mechanical, electrical, software, and operational diagnostics. * Assist customers and sales personnel with technical questions and product support. * Document diagnostic findings, repairs, and recommendations accurately. Installation & Equipment Setup * Install autonomous mowing equipment at customer locations. * Perform GPS mapping, boundary setup, software configuration, and system commissioning. * Verify equipment performance and proper operation following installation. * Conduct site assessments and identify installation requirements. * Assist with setup, delivery, and installation of allied equipment lines. Customer Demonstrations & Training * Conduct product demonstrations for prospective and existing customers. * Educate customers on equipment operation, maintenance requirements, and best practices. * Train customers to perform routine preventative maintenance and basic service procedures. * Serve as a professional representative of Colorado Golf & Turf at customer sites, trade shows, demonstrations, and industry events. * Build and maintain positive customer relationships through exceptional service and communication. Administrative & Warranty Support * Assist with warranty claim preparation, submission, tracking, and follow-up. * Coordinate with manufacturers regarding technical issues and warranty approvals. * Assist with identifying, sourcing, and ordering parts required for repairs and installations. * Maintain accurate service records, customer communications, inventory records, and documentation. * Schedule appointments, demonstrations, installations, and service visits as needed. * Manage and track demonstration inventory and related equipment. Transportation & Logistics * Safely operate company vehicles while traveling to customer locations. * Tow trailers and transport equipment for demonstrations, installations, deliveries, and service work. * Assist with loading, unloading, and securing equipment for transport. * Maintain a clean driving record and adhere to all company vehicle policies. Additional Responsibilities * Assist with technical support and service activities involving allied product lines including Husqvarna, Salsco, Smithco, Foley, Cub Cadet, Hustler, and future product offerings. * Participate in manufacturer training programs and maintain product knowledge. * Perform other duties as assigned. ## Related Videos - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance) - [Robots are coming into the wild! 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