> Markdown version of [/jobs/ext/4712972-senior-techops-generalist](https://www.wearedevelopers.com/jobs/ext/4712972-senior-techops-generalist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior TechOps Generalist - **Company:** Octopus Energy Ltd - **Location:** Warwick, United Kingdom (Remote available) - **Experience:** Expert - **Salary:** £65,000 - £90,000 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Android Software Development, Apple IOS, Apple Mac Systems, Systems Engineering, Software as a Service, DevOps, Identity and Access Management, Network Troubleshooting, OAuth, OpenID, Anti-Phishing, Security Assertion Markup Language (SAML), Single Sign-On, Okta, Microsoft InTune, Gsuite - **Published:** November 14, 2026 - **Apply:** https://www.apply4u.co.uk/jobs/senior-techops-generalist/56424940 ## About the Role We're looking for people with at least 5-7 years of solid enterprise IT experience. The technical bar is high. While we use Okta, Kandji, Kolide, Zscaler, Meraki and HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you've lived in Entra and Intune? Awesome! Confidence in articulating and implementing your technical ability, particularly with enterprise-level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital A team player - we don't want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help Rich experience and examples of scripting, using APIs to automating mundane and error-prone repetitive tasks To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time Experience working with multiple teams and managing multiple stakeholders Experience managing and deploying macOS, Windows, iOS, and Android at scale Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth, and have hands-on experience with SCIM provisioning Experience of designing and installing office networks - we use Cisco Meraki A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing Don't think you check off every single box? We love hiring passionate people with a drive to learn. If you are an expert in some of these areas and is hungry to master the rest, get in touch and let us know where your strengths lie. ## Description We have a cloud-first approach to everything we do. This allows us to scale quickly and focus on things where we can add the most value. No on-prem AD here! Roles that you might currently be in: Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager. What you'll do Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience Continually find opportunities to automate our processes and improve the user experience Empower our people to help themselves by designing and building self-service solutions Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control Managing supplier relationships and the procurement process for SaaS and hardware Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include Rollout of, and migration to, a new identity provider macOS and Windows MDM migration Rollout of a new device trust and posture compliance solution The replacement of insecure factors like SMS with phishing-resistant factors Office fit-outs, including tech like network, AV, access control etc SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace