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# Application Analyst II - BH Clinical Systems

- **Company:** Uhs Of Delaware, Inc.
- **Location:** El Paso, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Cerner, Application Services, Hospital Information Systems, Computer Literacy, Desktop Computing, Microsoft Office, Software Engineering, System Testing, Peripherals, Information Technology, Laptops
- **Published:** November 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=95a238b0e9486c1d

## About the Role

* 2 years of completed college coursework towards a Bachelor's degree or an Associate's degree is required.
 * 3-5 years of related experience is required.
 * Understanding of clinical workflow and operational processes within a behavioral health facility including but not limited to nurse unit/dept, therapies, and intake. Previous Cerner experience is required.
 * Minimum two years direct patient care experience preferred. Basic computer skills and Microsoft Office experience required.
 * Advanced working knowledge of clinical information systems (Cerner) preferred.
 * Mentoring/leadership experience. Ability to collaborate with clinicians to discern software specifications, hardware requirements, and process improvement workflows.
 * Must be comfortable and confident interacting with physicians and clinicians at all levels.
 * Additional skills desired for the position include general IT knowledge that includes basic troubleshooting skills of computers, laptops, networks, and peripherals (printers, microphones, scanners, etc.)
 * Excellent verbal and written communication skills.

License or Registration Requirements: Hospital or Healthcare facility experience preferred. Clinical and Application Knowledge preferred.
Travel Requirements: Up to 40% regional travel (depending on projects).

## Description

* Provides on-going support and management of clinical applications
 * Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
 * Supports the implementations of applications and prepares the appropriate documentation.
 * Performs system testing and documentation for all phases of the application development life cycle.
 * Performs Q/A on application functionality.
 * Researches and resolves implementation-related Customer Support Center Tickets.
 * Adheres to appropriate UHS Project Management standards.
 * Ensures strict adherence to work plans, reporting all serious deviations to management.
 * Assists with the training of users in operating procedures for application.
 * Coordinates project team member activities to achieve common objectives.
 * Working in conjunction with a project manager, monitors project plans. Tracks project status, issues and progress.
 * Researches and resolves Customer Support Center Tickets including major application upgrades.
 * Adheres to UHS Service Level and Change Management Policies.
 * Provides on-call support as scheduled.
 * Establishes and maintains regular communications with user community.
 * Maintains Service Excellence principles.
 * Prepares and submits status reports to supervisor as required.
 * Keeps management well informed of activities, needs, problems.
 * Performs other tasks as required by management.