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# Incident Response Analysis Manager

- **Company:** Cisco Systems, Inc.
- **Location:** Durham, NC, United States
- **Experience:** Expert
- **Salary:** $124,400 - $163,200
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Software System Penetration Testing, JIRA, Cyber Security, Networking Hardware, Intrusion Detection and Prevention, Network Forensics, Software Vulnerability Management, Data Logging, Information Technology, Cisco, Servicenow
- **Published:** November 14, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88865853/1

## About the Role

* Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience.
 * 5+ years of experience in incident response, vulnerability management, security operations, or related roles.
 * Proficiency in IT Service Management (ITSM) tools, such as ServiceNow or Jira Service Management.
 * Demonstrated experience leading critical incident response engagements and threat analysis in high-pressure environments.
 * Applied knowledge of Cybersecurity Incident Response and Threat Detection & Analysis.

Preferred Qualifications

 * Advanced expertise in Vulnerability Management and Penetration Testing methodologies.
 * Proven ability to manage the complete Incident Lifecycle Management process from detection to resolution.
 * Strong background in Risk Management, vulnerability scoring systems like CVSS or EPSS, and deploying network device and/or cloud remediations and security controls.
 * Experience preparing detailed incident reports and technical briefs for IT security teams and leadership.
 * Track record of establishing SLAs/KPIs and developing continuous improvement plans with cross-functional stakeholders.

## Description

Join the product security incident response team (PSIRT) within Cisco's security and trust organization, a critical team dedicated to providing outstanding vulnerability management and incident response services. We ensure customer reports of vulnerabilities or Cisco product issues are responded to in a timely manner.
Your Impact

As an Incident Response Analysis Manager, you will play a critical role in safeguarding our products by proactively monitoring and responding to cybersecurity incidents. You will lead response efforts, analyze threat data, and implement robust solutions to mitigate risks. Your responsibilities will include:

 * Monitoring, identifying, investigating, and analyzing response activities related to cybersecurity incidents, addressing security flaws and vulnerabilities.
 * Evaluating event flows to identify common risks, developing solutions, and assisting with security audits, network forensics, and validating security fix information.
 * Logging, tracking, and analyzing data for proactive and reactive incident resolution, identifying underlying problems based on incident trends.
 * Following and implementing effective incident response procedures, maintaining regular updates to ticketing systems, and responding to compliances requests.
 * Collaborating with Incident Managers, product engineering teams, content writers, and other security teams to meet SLAs and KPIs, manage change and risk, and prepare comprehensive recovery plans to protect against future incidents.