> Markdown version of [/jobs/ext/4719043-it-technology-lead-telecom-oss-bss](https://www.wearedevelopers.com/jobs/ext/4719043-it-technology-lead-telecom-oss-bss). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT - Technology Lead | Telecom | OSS/BSS

- **Company:** Ipolarity LLC
- **Location:** Tampa, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Software Bug Management, Databases, Data Validation, Linux, Knowledge Management, Log Analysis, Oracle (Applications), Software Deployment, Software Engineering, PL-SQL, SQL Databases, Spring-boot, Mttr, Apache Kafka, OSS/BSS, Restful APIs, Microservices
- **Published:** November 14, 2026
- **Apply:** https://www.careerjet.com/jobad/us1653479f73cf154e440eadd2f0c3ce74

## About the Role

Drive automation, recurring-incident reduction, knowledge management and preventive problem management to improve availability and reduce MTTR.
Experience: 8+ years overall, preferably with strong IVAPP/PLE + Telecom OSS Service Fulfillment + Production Support experience.
Key Skills: IVAPP | PLE Support | Telecom OSS | Service Fulfillment | Provisioning | Activation | Inventory | Java/Spring Boot | Oracle/PL-SQL | Linux | REST APIs | Kafka/MQ | L2/L3 Support | Incident Management | RCA"

## Description

Lead IVAPP PLE application support and production operations for Telecom OSS Service Fulfillment, covering service qualification, provisioning, activation, inventory and downstream fulfillment flows.
Own L2/L3 production support, incident/problem management, defect triage, RCA and service restoration for complex IVAPP production issues.
Strong understanding of IVAPP/PLE functional flows, OSS/BSS integrations, provisioning and activation workflows, inventory dependencies and order fallout scenarios.
Troubleshoot application and integration issues across Java/Spring Boot, REST APIs, Oracle/PL-SQL, Linux/Unix, Kafka/MQ and microservices-based components.
Perform log analysis, SQL/data validation, interface troubleshooting, job monitoring, performance analysis and production defect resolution, coordinating fixes with development teams.
Lead major incident resolution, release/change validation, production deployments, post-production verification and operational readiness.
Work closely with Service Fulfillment SMEs, NOC/Operations, application development, database, infrastructure and downstream network teams to maintain platform stability and SLA compliance.