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# Specialist Director, Oracle Delivery Lead

- **Company:** Kpmg LLP
- **Location:** Acton, CA, United States
- **Experience:** Expert
- **Salary:** $185,060.0 - $324,760.0
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Oracle (Applications), Platform as a Service (PAAS), Software Maintenance, Release Management, Cloud Platform System, Oracle Cloud Infrastructure
- **Published:** June 6, 2026
- **Apply:** https://find.jobs/jobs-near-me/specialist-director-oracle-delivery-lead-acton-california/2805052051-2/

## About the Role

* Minimum eight years of recent experience delivering Oracle Cloud SaaS, PaaS, or Application Maintenance Services, including managed services leadership, service governance, and ongoing operational ownership
 * Bachelor's degree from an accredited college or university is required
 * Strong understanding of Oracle Cloud SaaS (such as, ERP, HCM, SCM) and related platform components, with experience managing incident, problem, change, and release processes
 * Demonstrated ability to manage complex managed services delivery teams, including global/virtual resources, and maintain high performing operational environments
 * Strong knowledge of service delivery frameworks (ITIL, AMS models), service governance, operational reporting, root cause analysis, and continuous improvement practices
 * Excellent communication, client relationship management, and stakeholder engagement skills, with the ability to guide clients on Oracle Cloud operational best practices
 * Ability to travel as required
 * Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

## Description

* Lead end to end delivery management for Oracle Cloud Managed Services, serving as the primary point of accountability for service quality, client satisfaction, issue resolution, and operational governance across engagements
 * Oversee day to day operations of Oracle Cloud SaaS and PaaS managed services, ensuring stability, performance, incident/problem/change management execution, and alignment with contractual SLAs and KPIs
 * Coordinate cross functional delivery teams including technical leads, service managers, Oracle Cloud specialists, and offshore/onshore resources to ensure consistent, scalable, and high quality service delivery
 * Drive continuous improvement activities across Oracle environments by reviewing service performance, identifying optimization opportunities, and advancing automation, monitoring, and operational maturity
 * Partner with Cloud Platform Solution Management and technical delivery teams to implement updates, enhancements, patches, and new capabilities within Oracle Cloud environments, ensuring proper release management and risk controls
 * Serve as the senior delivery advisor for clients by providing guidance on Oracle Cloud operations, environment management, integrations, and platform evolution strategies
 * Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment


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